Receptionist / Administrator / Sales

7 months ago


PointeClaire, Canada Kasia Esthétique Médicale Full time

Duties:

- Greeting clients in positive, friendly and professional way
- Efficiently manage appointments using the spa's booking system.
- Confirm, reschedule, or cancel appointments as needed.
- Handle payments, process transactions, and provide receipts.
- Be knowledgeable about the spa's services, packages, and promotions.
- Keep the reception area tidy and welcoming.
- Promote and sell spa retail products to clients.
- Provide information on products and assist with purchases. (training provided)
- Address client concerns or complaints with empathy and professionalism.
- Ensure all transactions are accurately recorded before closing.
- Bid farewell to clients and express gratitude for their visit.
- Stay updated on new spa treatments, products, and industry trends.

**Experience**:

- Previous experience in a reception or/and customer service
- Experience in a sales or beauty setting is a plus

**Skills**:

- Professional and polite communication
- Proficiency in using Microsoft Office for documentation and communication
- Strong organizational skills with the ability to prioritize tasks effectively
- Able to multitask and work under pressure during busy season

**Job Types**: Full-time, Part-time

**Salary**: From $17.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Company events
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- French and English (required)

Ability to Commute:

- Pointe-Claire, QC H9R 5Z5 (required)

Work Location: In person


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