Business Development Manager

7 months ago

Edmonton, Canada DoAll Canada, Inc. Full time

**SUMMARY**:
The Business Development Manager is responsible for identifying and gaining business opportunities within new customers and building market share within current accounts. The BDM prospects and engages potential customers by leveraging insights and the Company’s Value Proposition. As a member of the Team Selling Strategy group, it is an integral part of the team developing a specific geographical market. Working collaboratively with their colleagues has a focus on building strong customer relationships and their profitability to drive both the customer’s and the company’s success.

**DUTIES AND RESPONSIBILITIES**:

- Achieving sales and profit goals by developing, qualifying and maintaining a strong pipeline of prospective customers in a given geographic market to support revenue and territory growth goals
- Build and maintain an opportunity pipeline to support revenue and territory growth goals within existing and new customers
- Takes a strategic approach to their customers, sales development and project management
- Delegates tasks to the Team Selling Strategy group for management and customer follow-up
- Performs due diligence to fully understand the customers’ value drivers and leverage these drivers to influence a wide range of customer stakeholders.
- Establish value with customers by qualifying and quantifying the impact of maintaining the status quo or pursuing new solutions
- Cross-sell and up-sell within customer accounts by building a thorough knowledge of the customers’ business objectives and goals
- Drives profit margin and the customer success; actively participates in Quarterly Business Reviews (leads QBRs for focus accounts)
- Brings in internal partners and leverages their expertise; as well as the tools and resources needed to achieve goals
- Active and contributing member of the Daily Team Huddle
- Present vending solutions or integration opportunities
- Follow up on quoting activity and proposals, following up, negotiating terms and closing deals
- Identify, present and document productivity gains and cost savings opportunities for customer base
- Cultivate and maintain solid, long-term relationships with customers and suppliers
- Identify and help to develop strategies to grow business and forecast revenue
- Assist and resolve customer requests and/or problems in a prompt and professional manner
- Organizing and conducting training sessions for customers as well as introduce and demonstrate new products
- Report competitive conditions, observed customer financial weakness and customer feedback to management
- Work closely with suppliers to secure mutual business through joint sales calls
- Attend sales, product and other branch/company meetings
- Other duties as assigned
- Reports to the Regional Sales Manager

**TEAM SELLING STRATEGY REQUIREMENTS**
- Build and maintain strong relationships with internal and external customers, building rapport and providing quick responses to inquiries.
- Excellent project management skills to coordinate and complete projects within deadlines; communicating with partners updates and obstacles
- Strong attention to detail and highly organized
- Well versed on and has the ability to clearly articulate the DGI Story to customers
- Maintains a calm steady presence and works well under pressure
- Communicates well at all levels within an organization (including executive)
- Highly proficient with technology and leverages technology to stay in constant contact with team
- Strong business acumen (both at customer and DGI Supply level)
- Excellent leadership skills
- Takes a holistic approach to their work
- Strong industry knowledge for business opportunities
- Self-starter and team player
- Demonstrates the core DoALL Values throughout their work

**SKILLS AND EXPERIENCE REQUIRED**:

- Minimum 5 years outside sales experience
- Cutting tools/Metalworking/industrial/MRO experience required
- Previous Machining experience is an asset
- Lean qualified; taking a systematic approach to reduce or eliminate activities that don't add value to the customer
- Proven track record in meeting sales goals, account retention and account penetration (expanding sales within active accounts)
- Excellent and proven experience in territory planning and time management
- Excellent and proven experience in time management skills including the ability to manage multiple tasks, meet aggressive deadlines and execute on agreed upon sales metrics
- Automated Procurement Systems (e.g. industrial vending) experience preferred
- Demonstrated ability to resolve problems and develop action plans
- Experienced in utilizing MS Office Suite (Word, Outlook, Excel, PowerPoint);
- Previous experience with CRM preferred
- Excellent interpersonal, oral and written communication skills to include presenting and negotiating skills
- Valid driver's license and ability to travel often in the assigned territory
- Passionate, Adaptable, Customer Focused and Teamwork oriented
- St

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