Office Customer Assistant
2 months ago
Office Customer Assistant
**Efficiency at Your Fingertips**: Join Our Team with Our Stellar Office Customer Assistant
Why Work For Us
- We offer job stability like no one else, as we are a 99-year-old family-owned company.
- We provide competitive wages and pension-matching program.
- We offer a competitive annual incentive bonus and top it off with unbeatable staff discounts and other perks.
- We have a comprehensive benefits package with extended health care, critical illness coverage & life insurance.
Who You Are
- You are responsible for partnering with the sales team to accurately complete a variety of administrative duties including various credit and financing transactions.
- You will provide assistance in a timely manner to customers with inquiries and concerns.
**Overview**:
Roles & Responsibilities
Reporting to the Credit and Office Manager, the Office Customer Assistant is responsible for:
- Delivering friendly, courteous and exceptional personalized customer service
- Ensuring that all point of sale and payment processes are handled accurately and efficiently
- Safeguarding cash on hand
- Assisting in the sales process as an active participant
- Promoting and selling Tepperman’s payment protection products and other services
- Identifying customer related problems and business process improvements
- Handling customer calls in a fast, efficient and professional manner, ensuring they are directed to the appropriate person/department successfully
**Qualifications**:
- Consistent achievement of company and personal goals for sales and key performance measures.
- Strong customer service and communication skills.
- Demonstrated problem solving abilities.
- Exceptional organizational skills.
- High selling aptitude.
What Makes Us Different
At Tepperman’s we prioritize employee growth and development, offering opportunities for training and advancement within the organization. We foster a collaborative and inclusive work environment where all team members’ contributions are valued and recognized. Join us and be part of a team dedicated to excellence in financial services.
We are an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please advise us, if you require an accommodation, and we will work with you to meet your needs.
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