Customer Service/office Assistant

5 months ago


Kitchener, Canada Next Floor Inc. Full time

**Customer service / Office Assistant (full time, permanent position)**

About Next Floor,

This job is full time, 9 - 5 Monday to Friday in a small office environment.

Please submit a cover letter and resume with salary expectations

**Responsibilities**
- Input, track, monitor customer orders and backorders
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Prepare paperwork for outgoing shipments
- Process incoming shipments
- Assist with in store pickups
- Prepare sample shipments
- Prepare Courier outgoing documents

**Basic Qualifications**
- Excellent organisational, administrative, and interpersonal skills
- Strong customer service skills with the ability to handle difficult situations with empathy and professionalism
- Ability to prioritise and organize workload to meet deadlines

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person


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