Office Customer Assistant

2 days ago


Kitchener, Canada Tepperman's Full time

WHO IS THE CUSTOMER ASSISTANT?
WHAT YOU WILL BE ACCOMPLISHING IN THE ROLE
- Delivering friendly, courteous and exceptional personalized customer service
- Ensuring that all point of sale and payment processes are handled accurately and efficiently
- Safeguarding cash on hand
- Assisting in the sales process as an active participant
- Promoting and selling Tepperman’s payment protection products and other services
- Identifying customer related problems and business process improvements
- Handling customer calls in a fast, efficient and professional manner, ensuring they are directed to the appropriate person/department successfully

WHAT YOU'LL NEED TO SUCCEED
- Consistent achievement of company and personal goals for sales and key performance measures
- Strong customer service and communication skills
- Demonstrated problem solving abilities
- Exceptional organizational skills
- High selling aptitude
- Available for full retail rotation hours, which includes day-time, evening and weekend shifts as well as peak periods such as our March Anniversary and Boxing Week



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