Office Assistant

7 months ago


Kitchener, Canada Vip Vape Full time

**Roles and Responsibilities**

Office Management
- Administer all customer files and contacts and database
- Uphold, create, and adjust office procedures
- Help set up accounts for new employees
- Track staff certifications and arrange for training as needed

Tele-Reception and Customer Service
- Answer phone calls, responding to customer questions, and relaying messages to other staff
- Review stocks and relay information to customers/staff
- Create work orders
- Liaise with third-party vendors

Scheduling and Billing
- Maintain a short turn-around time for customer billing, with a high degree of accuracy
- Process customer payments

**Required Skills & Experience**
- College diploma in Office Administration or equivalent experience
- Passion for customer service and accuracy
- Highly organized
- Able to manage time and multiple priorities to accomplish a variety of tasks
- Affinity to numbers
- Able to maintain discretion with confidential information
- Experience with Google Drive, Excel, Word, Quickbooks. Previous working experience with Time & Materials considered an asset.

**Job Types**: Full-time, Part-time

Pay: From $16.55 per hour

Expected hours: 12 - 25 per week

Schedule:

- Day shift

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Administrative experience: 1 year (required)

Work Location: In person



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