Busser - at The Mayfield Dinner Theatre

4 weeks ago

Edmonton, Canada DoubleTree by Hilton West Edmonton Full time

**The Mayfield Dinner Theatre **has a longstanding reputation as Canada’s number one dinner theatre and offers Broadway hits and the most spectacular buffet in Edmonton The theatre is located in the **DoubleTree by Hilton West Edmonton.**

For the sixth year in a row, Hilton has been recognized for it's exceptional workplace culture and named as one of the World's Best Workplaces by Fortune Magazine. Hilton ranked #3 on the list of the top 25 companies and remained the only hospitality company on the list. Hilton Team Members attribute the Company's culture, benefits and inclusive environment as it's foundation to being a great place to work.

**Do you need a casual job that fits your life?** One or two of these shifts might help you make the best use of your time

**Join our Mayfield Dinner Theatre team as a Busser specifically for PM Shifts on Saturdays & Sundays - 3:00 pm - 11:30 pm**

Each year we survey Team Members what excites them the most about working at Hilton so we can build on the positive aspects of their experiences at work. Here’s what they have said:

- The people I work with
- Pride in the brand
- Connections with guests and customers
- Meaningful and fun work
- Special and Unique benefits

Let's start with the **GREAT benefits**

**Benefits**:

- **Up to 6 Discounted Mayfield Dinner Theatre Tickets**:

- **50% Discount in Stages Restaurant & Bar**:

- **Worldwide Hilton Discounted Room Rates**

**Basic Purpose**:
To provide excellent service to customers by providing efficient table clearing and assisting Servers.

**Major Responsibilities and Duties (to fulfill major purpose)**:
1. Meet and exceed customer and team member expectations by providing superior service and teamwork

2. Communicate effectively with guests, co-workers, and supervisors

3. Demonstrate teamwork by cooperating and assisting co-workers as needed

4. Handle difficult situations effectively

5. Meet superior food and beverage service etiquette standards

6. Clear dishes and silverware from all tables in assigned section

7. Contribute to customer satisfaction by attending to customer needs

8. Attend to all tables during intermission by providing table clearance, beverage refills, and other guest needs

9. Complete daily side duties as assigned

10. Adhere to hotel policies and procedures

11. Minimize waste and breakage to increase hotel profitability

12. Assist server with set up of all tables for assigned work area

13. Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance

14. Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position

15. Maintain a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate

16. Project a favourable image of SilverBirch Hotels & Resorts to the public at all times according to company standards

17. Consistently demonstrates SilverBirch Hotels & Resorts values - Engagement, Quality, Performance, Growth, and Integrity

**Working Conditions**:

- Walking, standing and carrying objects
- Push, pull and carry up to 25 lbs
- Evening and weekend shifts with flexibility required based on business needs

**Experience, Training and Education (demonstrating requirements)**:

- Must be able to work a variety of shifts, including evenings and weekends
- Previous customer service experience an asset
- 1 year experience in a Food & Beverage outlet required
- Must be available to work Sunday, Wednesday and Saturday 5 pm to 11:30 pm

**Help us celebrate our 50th Season in the Mayfield Dinner Theatre We want YOU to join the most sought after hospitality team in the industry We look forward to having you join our team**
- **NOTE**_:

- This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee._

**Job Type**: Seasonal
Contract length: 3 months

Pay: From $15.68 per hour

Expected hours: 5 - 19 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Employee assistance program
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Holidays
- Weekends only

Application question(s):

- Do you have reliable transportation to get to and from work?
- Are you available to work within these hours/days: Saturday or Sunday 3 pm to

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