Buffet Food Porter

3 months ago

Edmonton, Canada DoubleTree by Hilton West Edmonton Full time

**The Mayfield Dinner Theatre **has a longstanding reputation as Canada’s number one dinner theatre and offers Broadway hits and the most spectacular buffet in Edmonton The theatre is located in the **DoubleTree by Hilton West Edmonton.**

For the sixth year in a row, Hilton has been recognized for it's exceptional workplace culture and named as one of the World's Best Workplaces by Fortune Magazine. Hilton ranked #3 on the list of the top 25 companies and remained the only hospitality company on the list. Hilton Team Members attribute the Company's culture, benefits and inclusive environment as it's foundation to being a great place to work.

**Do you need a casual job that fits your life?** One or two of these shifts might help you make the best use of your time **Wednesday and Sunday morning shifts**

**We are looking for Casual Food Porters** to work in our iconic Mayfield Dinner Theatre

Each year we survey Team Members what excites them the most about working at Hilton so we can build on the positive aspects of their experiences at work. Here’s what they have said:

- The people I work with
- Pride in the brand
- Connections with guests and customers
- Meaningful and fun work
- Special and Unique benefits

Let's start with the **GREAT benefits**

**Benefits**:

- **Up to 6 Discounted Mayfield Dinner Theatre Tickets**:

- **50% Discount in Stages Restaurant & Bar**:

- **Worldwide Hilton Discounted Room Rates**

**Basic Purpose**:
To provide excellent service to customers by providing efficient set up, replenishment and tear down of Mayfield Dinner Theatre buffet

**Major Responsibilities and Duties (to fulfill major purpose)**:

- Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations
- Communicates effectively with customer, co-workers and supervisors
- Demonstrates teamwork by cooperating and assisting co-workers as needed
- Handles difficult situations effectively
- Meets superior service standards
- Performs other duties as required to provide superior service and teamwork
- Food Porters will have a keen awareness of the business peaks and valleys during the shift, staying well stocked and communicates as necessary to their fellow team members and supervisor
- Takes pride in the buffet line, i.e. presentation and cleanliness
- Maintains the buffet area free of spills an debris
- Adheres to hotel policies and procedures
- Attends work on time as scheduled
- Follows hotel grooming and dress standards
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
- At all times projects a favorable image of SilverBirch Hotels to the public

**Working Conditions**:

- Walking, Standing, Lifting and Carrying chafing dishes
- Mainly mornings / evenings /weekend work

**Experience, Training and Education (demonstrating requirements)**:

- Energetic and flexible, able to work under pressure
- Must be able to work a variety of shifts, including evenings and weekends
- Excellent communication skills
- Previous customer service experience an asset
- Self-motivated, creative, capable of working in a team environment

**Help us celebrate our 50th Season in the Mayfield Dinner Theatre We want YOU to join the most sought after hospitality team in the industry We look forward to having you join our team**
- This job posting is for a position at a hotel that is owned and operated by an independent franchisee (SilverBirch Hotels & Resorts). The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee._

**Job Types**: Part-time, Permanent, Casual

Pay: $16.32 per hour

Expected hours: 4 - 20 per week

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- On-site gym
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Holidays
- Morning shift
- Weekends as needed

Application question(s):

- You will be lifting and carrying heavy (and hot) chafing dishes (metal pans with an outer pan of hot water, used for keeping food warm). Are you able do this type of job?
- Shifts are Wednesday Morning & Sunday Morning. Are you available to work both days?

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