Mayfield Dinner Theatre

2 weeks ago

Edmonton, Canada Mayfield Dinner Theatre in the DoubleTree by Hilton West Edmonton Full time

The Mayfield Dinner Theatre has a longstanding reputation as Canada’s number one dinner theatre and offers Broadway hits and the most spectacular buffet in Edmonton

**We are seeking a resourceful and enthusiastic arts professional to join our thriving team of theatre professionals and serve as our Box Office Group Sales Coordinator who** **provides personalized service to guests at the Box Office counter and through the telephone, and prepares and coordinates Group Ticket and Package Sales to maximize occupancy and revenue for the Dinner Theatre and Hotel.**

**_**Previous Box Office experience is required** **_A minimum of three years of proven box office supervisory experience
- Secondary education required
- Knowledge of computer based ticketing, with Audience View experience being a plus.
- Strong written and verbal skills.
- Demonstrate ability to analyze data, format and present reports.
- Sales experience
- Strong skills using Word, Excel, and MS Outlook.
- Highly motivated self-starter, a hard worker with a high energy level; a “doer” with a willingness to work hands-on in assisting customers and team members.
- A visionary and strategic thinker and problem solver.
- Knowledge of basic cash handling procedures, and fiscal responsibility, including PCI compliance.
- Ability to initiate and build relationships with customers and interact via telephone and in person with customers and building clients.
- Possess high standards of integrity, credibility, and reliability.
- Possess ability to work on multiple projects simultaneously, set priorities, and meet short deadlines with limited supervision.
- Works well independently and in a group setting; a true coach and team player.
- Demonstrated knowledge of methods, practices and procedures for data processing and reporting.
- Ability to maintain a high level of poise and professionalism in all circumstances.
- This will require a dependable, self-motivated, conscientious individual who can organize a professional box office that can comfortably deliver a high level of personalized customer service in a high traffic environment.
- Must be fluent in English and understand and carry out oral and written instructions and work schedules.

Join our talented team of leaders There is no bigger stage for your career. **See what your future looks like at the Mayfield Dinner Theatre Box Office in the DoubleTree by Hilton West Edmonton Hotel.**

T_his job posting is for a position at a hotel that is owned and operated by an independent franchisee (SilverBirch Hotels & Resorts). The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee._

**Job Types**: Full-time, Permanent

Pay: $21.96 per hour

Expected hours: 35 - 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Have you ever attended the Mayfield Dinner Theatre as a patron?
- Do you have any experience working in a box office or call center environment?

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative Coordinator: 1 year (preferred)

Work Location: In person

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