Box Office Administrator

3 months ago


Edmonton, Canada Jubilations Dinner Theatre Full time

We are seeking to hire an individual who has excellent customer service, supervisory and accounting skills for a position in a busy Box Office. Schedule includes evenings and weekends as required.

**Responsibilities**:

- Staffing, training and scheduling for a small box office
- Ensuring the box office and it’s staff are held to a high level of professionalism and customer service in a timely manner
- Interacting with patrons over the phone and in person. Interactions include taking reservations and ensuring guest satisfaction
- Reviewing and creating cash outs and deposits for both the box office and theatre accurately and efficiently.
- To become proficient in all the dinner theatre policies and procedures as they relate to the Box Office
- Following all procedures as they relate to the sale of tickets and a variety of passes including those sold to Costco Stores
- In conjunction with the GM, assisting with the creation of promotional materials and ensuring patrons receive accurate show information
- In conjunction with the GM, review accounts receivables; this would include but not be limited to ensuring that all intercompany and hotel packages have been invoiced
- Maintaining equipment in the office and ordering supplies
- Other tasks as requested by the general manager

Qualifications:

- Excellent computer skills with a proficiency in Microsoft Office
- Accounting experience
- Box office experience is considered an asset
- Experience with Theatre Manager is an asset
- Ability to focus on tasks in a busy fast paced environment

**Salary**: Commensurate with experience. Benefit package.

**Salary**: $38,000.00-$45,000.00 per year

Schedule:

- 8 hour shift

Application question(s):

- Have you had experience of leading a team of 6+ people?

**Experience**:

- customer service: 1 year (preferred)
- administrative: 1 year (preferred)

Work Location: In person



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