Buffet Food Porter

7 months ago

Edmonton, Canada DoubleTree by Hilton West Edmonton Full time

**Do you need a casual job that fits your life?**
- **MORNING** (8 am - 1 pm Wed & Sun)
- **AFTERNOON shifts** (starting at 4 pm Tues, Thurs, Fri, Sat)

**We are looking for Casual Food Porters** to work in our iconic Mayfield Dinner Theatre

Each year we survey Team Members what excites them the most about working at Hilton so we can build on the positive aspects of their experiences at work. Here’s what they have said:

- The people I work with
- Opportunities to grow my career
- Pride in the brand
- Connections with guests and customers
- Meaningful and fun work
- Special and Unique benefits

Our Team Members do so much to deliver exceptional hospitality and we want to thank them by doing the same. One of the many great perks as a Team Member include planning that dream vacation. Visit a loved one. Celebrate a milestone. Indulge in Hilton’s renowned hospitality with deep discounts at our hotels around the world. It’s all possible with our Go **Hilton Team Member and Family & Friends Travel Programs**

Other unique benefits include **6 discounted tickets to the Mayfield Dinner Theatre** show (4-5 shows per year) and **50% off in Stages Restaurant **(up to 8 people)

**Basic Purpose**:
To provide excellent service to customers by providing efficient set up, replenishment and tear down of Restaurant or Theatre buffet

**Major Responsibilities and Duties (to fulfill major purpose)**:

- Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations
- Communicates effectively with customer, co-workers and supervisors
- Demonstrates teamwork by cooperating and assisting co-workers as needed
- Handles difficult situations effectively
- Meets superior service standards
- Performs other duties as required to provide superior service and teamwork
- Food Porters will have a keen awareness of the business peaks and valleys during the shift, staying well stocked and communicates as necessary to their fellow team members and supervisor
- Takes pride in the buffet line, i.e. presentation and cleanliness
- Maintains the buffet area free of spills an debris
- Adheres to hotel policies and procedures
- Attends work on time as scheduled
- Follows hotel grooming and dress standards
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
- At all times projects a favorable image of SilverBirch Hotels to the public

**Working Conditions**:

- Walking, Standing, Lifting and Carrying chafing dishes
- Mainly mornings / evenings /weekend work

**Experience, Training and Education (demonstrating requirements)**:

- Energetic and flexible, able to work under pressure
- Must be able to work a variety of shifts, including evenings and weekends
- Excellent communication skills
- Previous customer service experience an asset
- Self-motivated, creative, capable of working in a team environment
- This job posting is for a position at a hotel that is owned and operated by an independent franchisee (SilverBirch Hotels & Resorts). The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee._

**Job Type**: Casual

**Salary**: $16.32 per hour

Expected hours: 24 - 32 per week

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- On-site gym
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Application question(s):

- Do you have reliable transportation to get to work?
- You will be removing empty hot metal pans from the buffet area and also transporting hot metal pans filled with food to the buffet areas and placing in an outer pan of hot water, used for keeping food warm. You will also be keeping the buffet area clean and free of hazards. Are you able to do these tasks?
- Shifts for this position start at 4 PM (Tues, Thurs, Fri, Saturday) and 8 AM (Wed and Sun). Are you available to work during these times?

**Experience**:

- Food & Beverage Support: 1 year (preferred)

Work Location: In person

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