Key Account Sales Manager

6 months ago


Mississauga, Canada New Balance Full time

**Who We Are**:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

**GENERAL SUMMARY**:
The Key Account Sales Manager will use marketing and product initiatives to position Warrior and Brine brands to optimize the sales of product to assigned accounts. You will be responsible for achieving quarterly goals as well as managing promotional sales. You will partner with the National Sales Manager to develop accurate and realistic go-to-market plans, quarterly assortments, forecasts, and scenario plans. You will ensure that inventory levels are aligned with sell-through, margin, and turn objectives. In this role, you will balance the merchandising needs of the account with Warrior and Brine’s product placement objectives. You will manage all aspects of brand presentation with accounts—advertising, in-store, online—and ensure proper return on investment is achieved. As an integral member of the Sales team, you will conduct reviews with customers, provide account feedback to sales and product management, and identify product opportunities. You will be accountable for the accurate execution, management, and timely coordination of account orders including entry, tracking, order confirmation, and delivery information.

**PRINCIPLE RESPONSIBILITIES**:

- Account Management: Maintain and develop relationships with key accounts to ensure customer satisfaction and loyalty.
- Sales Strategy: Develop and implement sales strategies to achieve targets and increase market share.
- Business Development: Identify and pursue new business opportunities with existing and potential key accounts.
- Product Knowledge: Stay updated on Warrior Sports' product lines and features to effectively communicate benefits to customers.
- Liaison with Product Managers to develop and learn product lines.
- Market Analysis: Analyze market trends and competitor activities to inform sales strategies.
- Negotiation: Negotiate terms and conditions with key accounts to secure profitable agreements.
- Reporting: Prepare regular reports on sales performance, forecasts, and market feedback.
- Collaboration: Work closely with the marketing, product development, and customer service teams to ensure a cohesive approach to account management.
- This position is remote/home office-based, but the incumbent must be able to travel.

**QUALIFICATIONS**:

- Bachelor’s degree preferred.
- 7+ years sales experience in related field
- Must have extensive knowledge of MS Office, with a focus on Outlook, Excel, Word, and PowerPoint
- Must have a strong understanding of financials related to sales.
- Knowledge of lacrosse and hockey equipment and products is strongly preferred.
- Must have a professional demeanor and exhibit the ability to work directly with clients daily.
- Must have strong presentation skills.
- Ability to speak French is an asset.

**ASSOCIATE BENEFITS**:
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. Warrior offers an extensive and cost-effective benefits package, including**:Benefits vary by country**
- ** Medical**:

- ** Dental**:

- ** Vision**:

- ** Life Insurance**:

- ** Retirement Savings Plan**: 100% matching of the first 5% of contributions
- ** Paid Parental Leave**:

- ** Fitness Reimbursement**:

- ** 4 Weeks of Paid Time Off**:

- ** 12 Paid Holidays**:

- ** Volunteer Time Off**:

- ** Hybrid Work Schedule** (where applicable)
- ** Employee Discounts**: New Balance/Warrior/Brine

**OTHER PERKS**:

- ** Emphasis on Growth**: We foster a culture that prioritizes the growth and development of our associates.
- ** Internal Promotions**: Most of our team members have advanced or diversified their roles within Warrior through internal promotions.
- ** Comprehensive Performance Appraisal**: Our appraisal program focuses on constructive feedback and professional development, accompanied by an annual compensation review.
- ** Collaborative Environment**: Every individual, regardless of their role, plays a pivotal part in our success.

**Flexible Work Schedule**

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities


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