Key Account Manager

5 months ago


Mississauga, Canada Elanco Full time

Education : EQUIVALENTEXPERIENCE

**At Elanco (NYSE: ELAN) - it all starts with animals**

**As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability - the Elanco Healthy Purpose - to advance the health of animals, people, the planet and our enterprise.**

**At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.**

**Making animals’ lives better makes life better - join our team today**

**Your Role: Key Account Manager - Quebec**

As Key Account Manager
- Quebec you will achieve maximum profitable sales of Elanco products in the assigned geography with full coverage of all targeted Key Accounts through value added partnership. A Key Account Manager (KAM) represents the complete Elanco portfolio, through one-on-one sales conversations, group discussions, contract negotiations and key account plan execution. KAM is responsible for both internal and external team communication and coordination.

**Your Responsibilities**:

- Attain sales objectives through creating and executing key account plans for targeted key accounts, based on the SAM/KAM account planning model.
- Provide leadership and support to district sales managers and sales reps associated with indirectly targeted key accounts under corporate, management group and co-operative group structures.
- Constantly leading demand realization which contributes to delivering customer value and increasing our overall business results.
- Work directly with targeted key account clinic teams, including regional/field operations directors, to identify needs and solutions that will result in improved hospital operations, as well as greater loyalty and growth of the Elanco portfolio, work closely with KAM team lead to coordinate seminars and activities with outside Specialists and Consultants to meet objectives of agreed upon annual account plan, work with Elanco Sales and Technical teams to ensure clear alignment of sales goals and objectives for accounts under KAM control and work closely with marketing to identify customers' needs and create materials or utilize current materials for specific projects.
- Support a collaborative team environment by managing communication and account expectations with Sales, Technical and other colleagues associated with assigned accounts.
- Exhibits Technically proficiency for all Elanco products and be knowledgeable about competitive products in regional market; Demonstrates trade-show etiquette and participates in exhibitions and Company meetings, as required. Engages show attendees and represents the Company in a professional manner.
- Manage account forecasts/projections, sales budgets, expenses and promotional budgets and tracks expenses to control costs and operate within targeted goals; Meet Key Account Sales Force Excellence metrics.
- Disciplined reporting of all call reports, territory intelligence and customer information within designed CRM.
- Responsible for reporting any Suspected Adverse Events (sAEs) to the Pharmacovigilance Team

**What You Need to Succeed (minimum qualifications)**:

- ** Education**: BS Degree or equivalent relevant experience (Animal Health or Business background)
- ** Required Experience**: 5 years Sales/Sales Management Experience
- Fully Bilingual is a requirement for regional Key Account Manager East role.
- Empathy and passion for the animal health business.
- Demonstrated success in persuasion, influence and negotiation skills.
- Demonstrated business acumen and results driven profile.

**What will give you a competitive edge (preferred qualifications)**:

- Excellent communication skills: verbal, written and interpersonal.
- Organizational skills and time management skills; Computer proficiency.
- Strong sense of personal accountability, ability to develop long-term business relationships, and flexible to learning new products and diseases over time.
- Experience with performance management, succession planning and channel partner development.
- Master's Degree preferred or Advanced degree in business or work experience as business consultant are both positive attributes.

**Additional Information**:

- Travel: Hybrid work (60% remote 40% in field), Evening/Weekend programs with customers occur regularly.

**Elanco Benefits and Perks**:
We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose Some highlights include:

- Multiple relocation packages


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