Current jobs related to Director, Claims Operations - Montreal - Intact Financial Corporation
-
Executive Director of Claims Operations
7 hours ago
Montreal, Quebec, Canada Optimum General Inc. Full timeJob DescriptionJob Title: Executive Director of Claims OperationsCompany: Optimum General Inc.Location: RemoteJob Type: Full-timeAbout Us:Optimum General Inc. is a leading provider of property and casualty insurance solutions in Canada. We are committed to delivering exceptional service and innovative products to our broker partners and policyholders.Job...
-
Director, Claim Policy
7 days ago
Montreal, Canada Cirque du Soleil Entertainment Group Full timediv>Director, Global Tax ComplianceFinance and AccountingPermanent positionOUR MISSIONSince 1984, Cirque du Soleil Entertainment Group has been focusing on ever more creative and magical work in order to constantly push the limits of the imagination and surprise spectators! Innovation and creativity are at the heart of our shows and will continue to...
-
Senior Claims Manager
7 hours ago
Montreal, Quebec, Canada Optimum General Inc. Full timeJob DescriptionJob Title: Executive Director of Claims OperationsCompany: Optimum General Inc.Location: RemoteJob Type: Full-timeAbout Us:Optimum General Inc. is a leading provider of property and casualty insurance solutions in Canada. We are committed to delivering exceptional service and innovative products to our broker partners and policyholders.Job...
-
Complex Financial Lines Claims Director
2 weeks ago
Montreal, Quebec, Canada AIG Full timeAIG is a global leader in insurance solutions for businesses and individuals, offering a wide range of products to clients through a diverse distribution network.We are seeking a highly experienced Complex Claims Director to manage significant commercial disputes within our Financial Lines division. This role offers the opportunity to be involved in some of...
-
Travel Claims Director
9 hours ago
Montreal, Quebec, Canada the Ladders Full timeAbout the RoleWe are seeking a dedicated Customer Experience Director - Travel Claims to join our team at The Ladders. As a key member of our organization, you will be responsible for prioritizing the health and safety of our customers, partners, employees, and communities.Key ResponsibilitiesEmbody our values of customer commitment, excellence, caring, and...
-
Customer Experience Director
8 hours ago
Montreal, Quebec, Canada the Ladders Full timeAbout the RoleWe are seeking a dedicated Customer Experience Director - Travel Claims to join our team at The Ladders. As a key member of our organization, you will be responsible for prioritizing the health and safety of our customers, partners, employees, and communities.Key ResponsibilitiesEmbody our values of customer commitment, excellence, caring, and...
-
Lead Claims Operations Manager
3 weeks ago
Montreal, Quebec, Canada Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel Full timeSenior Claims Operations Manager - Ontario Transit GroupOversee the daily activities of the Claims TeamSupervise a team comprising Claims Coordinators and Claims AnalystsEnhance and refine the Ontario Transit Group Claims ProcessEstablish a robust claims strategy tailored to individual casesEvaluate and assess intricate claims related to a $6 billion...
-
Auto Claims Operations Manager
3 weeks ago
Montreal, Quebec, Canada Echelon 56 Full timeJoin Echelon 56 as an Auto Claims Operations ManagerAbout Us: Echelon 56 is dedicated to providing specialized insurance solutions for both personal and commercial needs across Canada. As part of the CAA Club Group of Companies, we pride ourselves on fostering a professional environment that promotes collaboration, trust, and growth.Your Role: In this...
-
Auto Claims Operations Manager
3 weeks ago
Montreal, Quebec, Canada CAA Club Group Full timeJob OverviewKey Responsibilities:Oversee and direct a team of Unit Managers in the claims departmentOffer support and mentorship to Unit Managers to enhance their performanceEnsure adherence to established operational policies and proceduresGenerate analytical reports for senior management regarding loss trends and claims strategiesEngage with various...
-
Claims Quality Specialist, Governance
16 hours ago
Montreal, Quebec, Canada Definity Financial Full timeJob Title: Specialist, National Claims Quality Assurance Join our team at Definity, a leading property and casualty insurer in Canada, as a Specialist, National Claims Quality Assurance. In this role, you will lead the implementation and execution of a technical file review program within the claims area of the business, ensuring our claims file handlers...
-
Casualty and Litigation Claims Expert
3 weeks ago
Montreal, Quebec, Canada Northbridge Financial Corporation Full timeOverview of the Role: As a Claims Adjuster specializing in Casualty and Litigation, you will become an integral part of a proactive team that emphasizes meticulous attention to detail while prioritizing the client experience. The Casualty and Litigation division manages a diverse range of claims across multiple sectors, including Auto, Commercial...
-
Casualty and Litigation Claims Expert
3 weeks ago
Montreal, Quebec, Canada Northbridge Financial Corporation Full timeOverview of the Role:As a Casualty and Litigation Claims Expert at Northbridge Financial, you will become an integral part of a proactive team that emphasizes meticulous attention to detail while ensuring an exceptional customer experience. The Casualty and Litigation division manages a diverse range of claims across multiple business lines, including Auto,...
-
Lead Liability Claims Specialist
3 weeks ago
Montreal, Quebec, Canada Northbridge Financial Corporation Full timeOverview of the Role at Northbridge Financial: As a Lead Liability Claims Specialist, you will join a proactive team that emphasizes meticulous attention to detail while ensuring an exceptional customer journey. The Casualty and Litigation division manages a diverse range of claims across multiple sectors, including Automotive, Commercial General...
-
Litigation and Casualty Claims Specialist
3 weeks ago
Montreal, Quebec, Canada Northbridge Financial Corporation Full timeOverview of the Role: As a Technical Claims Specialist at Northbridge Financial, you will be an integral part of a vibrant team dedicated to meticulous attention to detail while ensuring an exceptional customer experience. The Casualty and Litigation division manages a diverse range of claims across multiple business lines, including Auto, Commercial...
-
Director of Health and Safety Operations
3 weeks ago
Montreal, Quebec, Canada Belron Canada Full timePosition: Health, Safety, and Wellness DirectorBelron Canada stands at the forefront of the automotive glass technology sector, prioritizing the health and safety of our workforce while fostering an inclusive and equitable work environment.We are in search of a Health, Safety, and Wellness Director to spearhead initiatives aimed at improving health, safety,...
-
Claims Quality Specialist, Governance
2 months ago
Montreal, Quebec, Canada Definity Financial Full timeJob DescriptionThe Specialist, National Claims Quality Assurance will lead the implementation and execution of a technical file review program within the claims area of the business including coverage of multiple regions/jurisdictions. This Line 1 defense mechanism for Claims ensures our claims file handlers and leaders are:Meeting customer expectations...
-
Montreal, Canada AIG Full timeJob Title: Complex Claims Director, Financial Lines AIG is one of the leading providers of insurance products and services for businesses and individuals. With one of the most extensive property casualty insurance networks in the world, AIG offers a wide range of products to clients through a diverse and multichannel distribution network. Would you like to...
-
Montreal, Canada AIG Full timeJob Title: Complex Claims Director, Financial Lines AIG is one of the leading providers of insurance products and services for businesses and individuals. With one of the most extensive property casualty insurance networks in the world, AIG offers a wide range of products to clients through a diverse and multichannel distribution network. Would you like to...
-
Senior Litigation Claims Specialist
3 weeks ago
Montreal, Quebec, Canada Northbridge Financial Corporation Full timeSenior Litigation Claims Specialist Employment Type: Full-time Overview of the Role: As a Senior Litigation Claims Specialist at Northbridge Financial, you will join a proactive team dedicated to meticulousness while enhancing the client experience. The Casualty and Litigation division addresses a range of claims spanning Auto, Commercial General...
-
Senior Claims Manager
2 weeks ago
Montreal, Quebec, Canada AIG Full timeAIG Canada is seeking a highly motivated and experienced Senior Claims Manager to join our growing team in the Financial Lines division. As a leading provider of insurance products and services, AIG offers a comprehensive range of coverage options for businesses across various industries. In this role, you will play a pivotal part in managing complex...
![Intact Financial Corporation](https://media.trabajo.org/img/noimg.jpg)
Director, Claims Operations
2 months ago
The Director, Claims Operations - Property will be a key member of the Quebec Claims management team and is responsible for managing the operations of the Property Centre of Excellence in Quebec. You will work collaboratively with the Directors of the other units within the Claims department to ensure quality claims management in line with company standards.
What You'll Do Here:- Create and communicate the vision for the Property Centre of Excellence in Quebec, engaging employees in the outcome.
- Develop strategies and tactics to achieve our Key Performance Indicators and targets.
- Participate in the establishment of objectives included in the business plan and implement required structures to realize regional claims objectives in line with business strategies.
- Establish and refine best practice workflows, procedures, and communication plans to ensure the workflows and business practices are executed consistently across the Quebec Property team.
- Prepare and manage annual operational budgets.
- Manage and lead Quebec Property Catastrophe Plan.
- Lead and inspire teams. Develop opportunities for career pathing; identifying and developing emerging leaders; directing and assisting managers with goals surrounding employee engagement.
- Make decisions concerning loss reserve processing and claims payments in line with corporate standards.
- Provide outstanding customer service to brokers (in collaboration with business development teams), vendors, and customers daily.
- Work with managers and staff to resolve escalated claim files and re-establish positive rapport with customers, vendors, and brokers.
7-10 years related experience in Property Claims, including 3-5 years managerial experience. University degree or any combination of training and experience deemed relevant for the role. The AMF claims adjuster designation is an asset. Strong analytical skills. Excellent communication and interpersonal skills with all levels of staff. Proven leadership skills, excellent communication skills and a track record of inspiring teams through change. Superior problem-solving and analytical skills, balanced with strong decision-making abilities. Ability to influence at all management levels both within and outside the organization.
Proven success in leading and inspiring others through vision and values. Superior skills in negotiating, gaining commitment, and building strategic relationships. Sense of urgency, tenacity, and willingness to manage a changing schedule due to unpredictable events. Positive attitude while adapting to changing priorities and taking ownership of work. Strategic thinker and solutions-oriented. Travel within Quebec required. Bilingual (French and English) - Need to interact on a regular basis with colleagues across the country.
#J-18808-Ljbffr