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Casualty and Litigation Claims Expert

2 months ago


Montreal, Quebec, Canada Northbridge Financial Corporation Full time

Overview of the Role:

As a Casualty and Litigation Claims Expert at Northbridge Financial, you will become an integral part of a proactive team that emphasizes meticulous attention to detail while ensuring an exceptional customer experience. The Casualty and Litigation division manages a diverse range of claims across multiple business lines, including Auto, Commercial General Liability, Directors' and Officers', and Professional Liability claims. Our Claims Experts are tasked with conducting thorough investigations, evaluating coverage responsibilities, and assessing damages, all while collaborating closely with third parties and legal representatives to bring claims to resolution.

Your Expertise is Valued:

If you excel in the following areas:

  1. Evaluating intricate claims, including those in litigation
  2. Verifying coverage and executing comprehensive liability investigations
  3. Drafting file summaries for internal reporting, significant losses, and reinsurance purposes
  4. Handling challenging calls and articulating claims decisions clearly
  5. Providing mentorship to new team members through job shadowing
  6. Supporting and guiding fellow adjusters within the team
  7. Effectively organizing a busy daily schedule
  8. Delivering an outstanding customer experience

And possess:

  1. A post-secondary education in an insurance-related program or equivalent
  2. Current or pursuing the CIP designation
  3. 7 to 10 years of experience in handling liability claims
  4. Experience with commercial lines is advantageous
  5. Proficient technical skills in MS Office Suite
  6. Strong communication abilities with Claimants, Brokers, and Legal Counsel

Our Commitment to You:

  1. We offer a hybrid work model, allowing you to balance office and remote work seamlessly.
  2. Competitive salaries and financial wellness support through employee share purchase plans, pension plans, RRSPs, and discounts on staff insurance.
  3. Prioritization of your well-being from day one with flexible health benefits, early leave days, wellness initiatives, and recognition programs.
  4. Investment in your career growth through educational assistance for CIP, FCIP, CRM, or other desired courses, along with internal mobility and leadership training.
  5. Engagement in community support through donation matching and team volunteer opportunities.

About Northbridge Financial:

Northbridge Financial is a proud Canadian company, wholly owned by Fairfax Financial. We operate under the Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. Renowned as one of Canada's leading commercial property and casualty insurance providers, our team is dedicated to understanding our customers' needs and going above and beyond to ensure a safer and brighter future for Canadian businesses. We are a community of passionate individuals who prioritize people. At Northbridge Financial, we celebrate diversity and are committed to fostering an inclusive workplace for everyone. We welcome you and are here to assist you throughout the selection process.