Auto Claims Operations Manager

3 weeks ago


Montreal, Quebec, Canada CAA Club Group Full time

Job Overview

Key Responsibilities:

  • Oversee and direct a team of Unit Managers in the claims department
  • Offer support and mentorship to Unit Managers to enhance their performance
  • Ensure adherence to established operational policies and procedures
  • Generate analytical reports for senior management regarding loss trends and claims strategies
  • Engage with various stakeholders to drive process improvements

Qualifications:

  • Bachelor's degree coupled with a minimum of 5 years of relevant experience
  • CIP designation is an asset
  • Possession of a valid AMF license is mandatory
  • 5-10 years of experience in managing intricate claims
  • Demonstrated leadership and effective communication abilities
  • Fluency in both French and English is required

Perks:

  • Attractive salary and comprehensive benefits package
  • Annual performance-based salary increases
  • Retirement savings plan with employer matching
  • Complimentary membership with CAA


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