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Regional Manager

2 months ago

Burnaby, British Columbia, Canada BC Liquor Stores Full time

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

Retail Operations, encompassing the three retail business units of Merchandising, Marketing and Store Operations, is responsible for the daily operations of the 198 BC Liquor Stores. The Retail division develops and executes key strategies to drive business, creates systems and processes, and establishes daily retail procedures to maximize operational excellence, while upholding BCLDB's core values of service, relationships, and results. Working in this vibrant, creative, and supportive team environment will see your knowledge, skills and innovativeness thrive to unparalleled levels.

About this role:

The Regional Manager continuously improves existing services and processes to drive service excellence, increase profitability and ensure alignment with LDB's strategic goals and operating plans. The Regional Manager demonstrates the highest level of leadership and ethical standards and drives store leadership teams to continually achieve a higher standard by providing effective coaching, mentoring and guidance.

A criminal record check is required.

Candidates must have the ability to travel overnight within the Province of British Columbia.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

Degree, diploma or certificate in business or retail management with a minimum of 4 years of recent, related experience*.

OR

An equivalent combination of education, training and experience may be considered, i.e., secondary (high) school diploma or equivalent certificate with 6 years of recent, related experience*.

*Recent, related experience must have occurred within the last 8 years and include the following:

  • Experience in managing retail operations with sales exceeding $10 million, demonstrating progressive responsibility in previous managerial roles.
  • Experience in overseeing and managing multiple retail units, collectively generating over $50 million in revenue.
  • Experience managing complex and/or high-volume operations implementing sales initiatives, driving financial metrics, and/or establishing group/individual goals.

Preference may be given to candidates with experience in the following:

  • Experience overseeing a large multi-unit retail operation.
  • Experience working in the beverage alcohol industry.
  • Providing effective coaching and support to achieve strategic results.

Application instructions:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities, and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

  • A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
  • Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Evelyn Chen, HR Advisor at

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to before the stated closing time, and they will respond as soon as possible to assist you.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact or

The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers.