![FLS Transportation Service Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 month ago
Salary:
Salary $40,000
FLS Transportation is actively seeking a Customer Service Representative in their Scarborough, ON branch.
This candidate MUST SPEAK BOTH SPANISH AND ENGLISH to be considered.
Job duties include but not limited to:
- Supporting all service requirements of assigned FLS Customers to exceed expectations
- Identifying the service requirements and information required for each Customer shipment
- Entering all relevant shipment data and information into FLS's TMS
- Verifying rates, fuel surcharges, and any applicable accessorial charges charged to the Customer are correctly entered in TMS
- Problem-solving Customer specific issues from the point of order placement through to completion
- Updating Customers with shipment status updates as required
- Pro-actively communicating any service issues or delays to Customers
- Maintaining the highest level of professionalism when dealing with any FLS Customers
- Other duties and responsibilities as assigned by your supervisor.
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