Bilingual Customer Service Representative

1 week ago


Toronto, Ontario, Canada AppleOne Full time
About the Opportunity

We are seeking a highly skilled Bilingual Customer Service Representative to join our team at AppleOne. This is an exciting opportunity for a customer-focused individual with excellent communication skills to provide top-notch service to our clients.

Key Responsibilities
  • Provide exceptional customer service to clients via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Develop and maintain updated customer profiles to ensure accurate and personalized service
Requirements
  • Fluency in French and English
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
What We Offer
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • A hybrid work environment that offers flexibility and work-life balance
  • Opportunities for professional growth and development within a dynamic organization


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