Renewals Account Representative
2 weeks ago
Your responsibilities will include:
Providing exceptional customer service by reaching out via phone and building strong customer relationships
Consulting with internal sales teams to prepare renewal quotes, overcoming objections, and adjusting quotes as required
Maintaining and updating reporting systems, providing accurate forecasts, and cultivating strong business relationships with Account Executives and stakeholders
Developing ongoing lead generation and pipeline through innovation and customer insight to gain new maintenance renewal contracts
Becoming a trusted advisor for customers, cultivating an environment of mutual value recognized between OpenText and our customers
Utilizing departmental standard operating procedures to bring renewal contracts in at full value and on time
To succeed in this role, you will need:
1-2 years' experience in a sales-oriented, lead generation, or renewals environment
A university or college degree within a related discipline or equivalent work experience
Exceptional communication skills, both written and verbal, with the ability to listen and understand client needs
Strong desire to establish and maintain strong relationships with clients
Ability to work cross-functionally with a dynamic team, strong attention to detail, and analytical skills
We strive to build an inclusive work environment, and our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone.
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Renewals Account Representative
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Waterloo, Ontario, Canada OpenText Full timeJob Summary:As a Renewals Account Representative at OpenText, you will play a critical role in relationship management, selling the value of OpenText Maintenance and Support Programs, and driving retention and growth. Your primary responsibilities will include quoting, positioning upsells, regular follow-up, and closing renewals. Strong organizational skills...
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Renewals Account Representative
2 weeks ago
Waterloo, Ontario, Canada OpenText Full timeJob Summary:As a Renewals Account Representative at OpenText, you will play a critical role in relationship management, selling the value of OpenText Maintenance and Support Programs, and driving retention and growth. Your primary responsibilities will include quoting, positioning upsells, regular follow-up, and closing renewals. Strong organizational skills...
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