Strategic Account Manager

3 weeks ago

Waterloo, Ontario, Canada Northern Digital Inc Full time
Job Title: Strategic Account Representative

At Northern Digital Inc., we're committed to harnessing our measurement technologies to drive innovation in medical procedures and improve patient outcomes. We're seeking a talented Strategic Account Representative to join our team and contribute to our mission.

Job Summary:

The Strategic Account Representative will be responsible for managing key accounts globally, aligning with our company objectives, and identifying sales opportunities to drive revenue growth. This role requires a strong background in sales and account management, a keen understanding of market trends, and the ability to navigate complex accounts.

Key Responsibilities:
  • Lead the sales process within named accounts at a global level, ensuring successful outcomes.
  • Navigate complex accounts effectively across multiple business units and geographies, managing existing and new opportunities.
  • Gain in-depth knowledge of assigned global accounts, understanding their needs and problems they're looking to solve.
  • Develop and implement strategies to meet and exceed revenue targets.
  • Regularly assess performance against department and individual goals, adjusting strategies as needed.
  • Integrate sales skills and processes into daily activities.
  • Build trusting relationships to facilitate the sharing of vital information.
  • Stay informed about market trends and key industry developments to ensure alignment with our product roadmaps.
  • Provide strategic leadership by developing and executing comprehensive OEM account plans.
  • Align OEM account plans with our overall business objectives, including existing business and new global opportunities.
  • Possess a strong understanding of our products to effectively communicate value propositions to assigned accounts.
  • Utilize Salesforce to manage and track sales activities, opportunities, and customer interactions.
  • Comprehend and adhere to our Quality Management System.
  • Travel outside of Canada for OEM visits, conferences, etc.
Requirements:
  • A bachelor's degree with a minimum of five years sales experience is required (medical device sales preferred).
  • Familiarity with medical device regulations/requirements.
  • Ability to cultivate relationships across all organizational levels, with skills in influencing, negotiating, and securing commitment at every level of an organization.
  • A sales skillset that includes drive and self-motivation, strong written and interpersonal communication skills, as well as the ability to plan, organize, close, and deliver.
  • Strong customer focus with a desire to learn all aspects of the business.
  • Experience with MS Office, CRM, and ERP tools.
Why Choose Northern Digital Inc.:
  • Generous employer-paid benefits package.
  • Company-wide bonus program and annual salary reviews.
  • Competitive salary with a Registered Retirement Savings Plan match of up to 4%.
  • Employee stock purchase plan.
  • Hybrid work model with flexibility and autonomy.
  • Starting at 3 weeks' vacation plus a company-wide Holiday shut-down in December.
  • Employee social and engagement events throughout the year.
  • Subsidized professional development and training opportunities.
  • A Waterloo Region 2024 Top Employer.
  • Growing global company with offices in Waterloo, Vermont, Germany, and Hong Kong.
  • Close to GRT and ION stops with free on-site parking.
Join Our Team:

We're looking for innovative, hard-working individuals who don't see this as just a job, but as a career choice. If this sounds like you, our HR team would love to hear from you. Follow the instructions below to submit your application.

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