Senior Underwriting Manager

1 week ago

Waterloo, Ontario, Canada Equitable Life of Canada Full time

Role Overview:

The AVP, Group Underwriting is a key member of the Group Division's leadership team with complete management accountability for three key areas of the Group business: Group Underwriting (new business/renewals), National Client Service Representatives, and Client Issue and Implementation.

Key Responsibilities:

  • Develop, implement, and refine underwriting guidelines, practices, and procedures for the Group Division, balancing risk assessment with business growth, and ensuring compliance with Company, reinsurer, and regulatory standards.
  • Lead the delivery of effective new business and renewal underwriting activities, working closely with the Group Sales and other Group departments to attract, implement, and retain Group clients.
  • Coach, develop, and provide ongoing guidance to a team of six managers and their staff, and continuously advance a strong employee engagement environment.
  • Oversee large case underwriting decisions and collaborate with external reinsurance partners to support the growth of the business.
  • Collaborate closely with other Group departments (Product, Marketing, Pricing, Distribution, Operations, Finance, Technology) to support the development of new and existing products and services, ensuring that features and services are aligned with the needs of our clients.
  • Sponsor key IT and operational projects designed to simplify quotation, onboarding, servicing, and renewal processes for our clients and distribution partners.
  • Maintain all service and quality metrics for underwriting, client support, and client onboarding.
  • Manage non-standard contractual exceptions and coverage requests.
  • Establish and manage team operational budgets and business growth investments.
  • Participate and provide ongoing input to the development of the Group business strategic plan.
  • Collaborate with sales teams to develop and maintain key relationships with distribution partners.
  • Represent the business at industry meetings and participate in advisor and client presentations.
  • Support the development of new data management tools and capabilities (AI, BI, Analytics).

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