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Vaughan, Ontario, Canada Silver Hotel Group Full timeJob Title: Front Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front office team, providing exceptional customer service, and maintaining the highest standards of quality and...
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Vaughan, Ontario, Canada Silver Hotel Group Full timeHotel Front Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel's front desk, including guest registration, check-out, and payment processing.Key...
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Vaughan, Ontario, Canada Silver Hotel Group Full timeHotel Front Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel's front desk, including guest registration, check-out, and payment processing.Key...
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Vaughan, Ontario, Canada Silver Hotel Group Full timeJob Title: Front Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.About the Role:Supervise and coordinate the front office team to...
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Front Office Supervisor
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Vaughan, Ontario, Canada Silver Hotel Group Full timeJob Title: Front Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.About the Role:Supervise and coordinate the front office team to...
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Front Office Supervisor
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Vaughan, Ontario, Canada Silver Hotel Group Full time{"title": "Front Office Supervisor", "description": "Job SummaryWe are seeking a highly skilled Front Office Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for ensuring seamless operations and delivering exceptional guest experiences.Key ResponsibilitiesSupervise the registration and...
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Front Office Supervisor
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Vaughan, Ontario, Canada Silver Hotel Group Full time{"title": "Front Office Supervisor", "description": "Job SummaryWe are seeking a highly skilled Front Office Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for ensuring seamless operations and delivering exceptional guest experiences.Key ResponsibilitiesSupervise the registration and...
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Front Office Supervisor
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Vaughan, Ontario, Canada Silver Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional customer service, leading a team of front desk staff, and ensuring the smooth operation of our hotel's front office.Key ResponsibilitiesTeam...
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Front Office Supervisor
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Vaughan, Ontario, Canada Silver Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional customer service, leading a team of front desk staff, and ensuring the smooth operation of our hotel's front office.Key ResponsibilitiesTeam...
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Front Office Supervisor
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Vaughan, Ontario, Canada Silver Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional customer service, leading a team of front desk staff, and ensuring the smooth operation of our hotel's front office.Key ResponsibilitiesTeam...
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Front Office Supervisor
2 weeks ago
Vaughan, Ontario, Canada Silver Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional customer service, leading a team of front desk staff, and ensuring the smooth operation of our hotel's front office.Key ResponsibilitiesTeam...
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Front Office Supervisor
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Front Office Supervisor
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Front Office Supervisor
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Vaughan, Ontario, Canada Silver Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Services Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient operation of the front desk, providing exceptional guest service, and leading a team of front office staff.Key...
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Front Office Supervisor
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Vaughan, Ontario, Canada Silver Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Services Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient operation of the front desk, providing exceptional guest service, and leading a team of front office staff.Key...
Front Office Supervisor
4 months ago
Front Office Supervisor
We are currently looking to hire a Front Office Supervisor. Front Office Supervisor is a social and interactive position and is crucial in setting the tone for everyone who walks through our door. Our lobby environment leads the way for a guest’s experience and provides the always-important first impression. Working collaboratively with the Front Office Manager, the successful candidate will be responsible for supporting the daily operations of the front office team in our incredible hotel. This individual will be responsible for providing support and training to the team in guest-related and room operations, both during the day, afternoon, and night shifts (when-needed). This role requires an individual who thrives on working rotational shifts.
What We Offer
Work with like-minded team members who are passionate about their work and keep things fun, every day Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course) A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now Education Reimbursement for you (and your children) RRSP Matching Program Annual Wellness Credit Team Member Referral Program Leadership Development Team Building Events Culture of Recognition Program Hotel Stay DiscountsKey Responsibilities
Reporting to the Guest Services Manager or designate, you will:
Ensures a smooth operation of the Guest Services in the absence of the Front Office Manager; Acts as a role model in the service vision and standards of the Guest Services Team; Supervises the registration and check-out of guests including processing customer payments, and supporting team members as necessary; Supports in training the team on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions; Encourages teamwork and quality service through daily communication and coordination with other departments/ outlets. Key departmental contacts include Accounting, Revenue Management, Sales, Food and Beverage, Housekeeping, and Maintenance; Verifies that accurate room status information is maintained and properly communicated; Resolves guest problems quickly, efficiently, and courteously; Assists with scheduling, payroll, coaching, performance management, hiring, performance reviews, and training for all Guest Services team members; Understands and comply with all health and safety rules, regulations, and laws. Report unsafe acts or hazardous conditions to ensure department equipment is maintained and operated in a safe manner; Acts as a health and safety leader on the property, report all workplace incidents/accidents or near misses, role model wearing all Personal Protective Equipment required, and participates in fire safety plan; Performs other duties as assigned including assisting team members with their roles during peak periods.What We are Looking for...
Previous supervisory responsibilities preferred in a customer-facing and/or hospitality position; Highly interpersonal; comfortable engaging with all guests, visitors, vendors, and team members; Thrives in a fast-paced high-pressure environment-maintaining composure and objectivity; Demonstrated ability to interact in a team environment with several divisions/departments Excellent written and verbal communication skills are essential; Computer literate in property operating systems such as Opera, and Maestro., as well as being proficient in MS Office (Word, Excel, PowerPoint) is an asset; Ability to work flexible shifts which may include but are not limited to days, evenings, overnights, weekends, and holidays as required by management and the operations.Aloft Vaughan Mills
The Aloft Vaughan Mills is a star all on its own, our trendy hotel offers excitement inside and out. It is just a couple of steps away from Vaughan Mills, a unique and dynamic mega-mall with upscale restaurants and specialty shops, Canada’s Wonderland; and the great outdoors.
At Aloft, stylish décor blends with modern comfort to make all rooms cozy, featuring the signature Aloft ultra-comfortable bed, an oversized spa shower, custom amenities by Bliss® Spa, and complimentary wireless Internet access. In addition with a convenient access to hot attractions, Aloft Vaughan Mills offers the Re:fuel self-serve gourmet pantry, W XYZ bar and Re:mix lounge to relax or play.
