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Vaughan, Ontario, Canada Silver Hotel Group Full timeJob Title: Front Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front office team, providing exceptional customer service, and maintaining a high level of professionalism in all...
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Vaughan, Ontario, Canada Silver Hotel Group Full timeJob Title: Front Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front office team, providing exceptional customer service, and maintaining a high level of professionalism in all...
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Vaughan, Ontario, Canada Silver Hotel Group Full timeJob Title: Front Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front office team, providing exceptional customer service, and maintaining the highest standards of quality and...
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Front Office Supervisor
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Vaughan, Ontario, Canada Silver Hotel Group Full timeFront Office Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a Front Office Supervisor, you will be responsible for supporting the daily operations of the front office team and ensuring a smooth and efficient guest experience.Key Responsibilities:Supervise the...
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Vaughan, Ontario, Canada Silver Hotel Group Full timeFront Office Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a Front Office Supervisor, you will be responsible for supporting the daily operations of the front office team in our hotel. This includes supervising the registration and check-out of guests, processing...
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Front Office Supervisor
2 months ago
We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front office team, providing exceptional customer service, and maintaining the highest standards of quality and efficiency.
Key Responsibilities:- Supervise and coordinate the front office team to ensure seamless guest check-in and check-out processes.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
- Monitor and maintain accurate room status information, ensuring that all rooms are properly cleaned and prepared for guests.
- Assist with scheduling, payroll, coaching, and performance management for front office team members.
- Collaborate with other departments, including housekeeping, food and beverage, and maintenance, to ensure seamless operations and exceptional guest experiences.
- Previous supervisory experience in a hospitality setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, team members, and other departments.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Computer literacy in property operating systems, such as Opera and Maestro, and proficiency in MS Office.
Silver Hotel Group is a family-owned Canadian hotel investment, development, and management company. We are committed to delivering exceptional experiences for our guests and team members, and we are seeking like-minded individuals to join our team.
We offer a competitive compensation package, including education reimbursement, RRSP matching, and annual wellness credits. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
