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Front Office Supervisor
2 months ago
We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Silver Hotel Group. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.
About the Role:- Supervise and coordinate the front office team to ensure efficient and effective operations.
- Provide guidance and support to team members to ensure they meet performance expectations.
- Manage guest interactions and resolve any issues or concerns in a professional and courteous manner.
- Collaborate with other departments to ensure seamless communication and coordination.
- Monitor and maintain accurate records and reports to ensure compliance with hotel policies and procedures.
- Previous supervisory experience in a hospitality setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and conflict resolution skills.
- Proficiency in property management systems and Microsoft Office.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Silver Hotel Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
