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Franchise Business Development Manager Canada

2 months ago

Toronto, Ontario, Canada TBC Corporation Full time
Job Overview

We are seeking a highly skilled and results-driven Franchise Business Development Manager to join our team at TBC Corporation in Canada. As a key member of our organization, you will play a vital role in driving business growth and success across our franchise network.

About the Role

The successful candidate will be responsible for building and maintaining strong relationships with our Midas franchisees, providing expert support and guidance to enhance their operations and achieve business objectives. This includes coaching and training on sales strategies, customer service, and operational best practices.

You will also be accountable for developing and implementing tactical action plans aligned with key performance indicators (KPIs), company values, and brand vision. Additionally, you will work closely with cross-functional teams to drive store growth, improve profitability, and enhance customer experience.

This is an excellent opportunity for a motivated and experienced professional to make a significant impact on our business and contribute to the success of our franchise network.

Key Responsibilities
  • Sales Growth: Develop and execute strategies to increase car counts, tire sales, and fleet sales, ensuring that franchisees meet or exceed sales targets.
  • Operational Excellence: Provide expert guidance and support to franchisees on operational best practices, including P&L management, inventory control, and customer service.
  • Coaching and Development: Coach and teach franchisees to manage their businesses effectively, focusing on gross profit percentage, gross profit dollars, and other key financial metrics.
  • Communication and Collaboration: Coordinate and lead regular meetings with franchisees, sharing insights, best practices, and industry trends to drive business growth and improvement.
  • Change Management: Support franchisees in embracing change and adopting new policies and procedures, ensuring a seamless transition to new processes and technologies.
Requirements
  • Bachelor's Degree: In Business Administration or a related field.
  • Public Speaking Skills: Excellent public speaking skills to communicate effectively with franchisees, employees, and other stakeholders.
  • Results-Focused: Strong results-focused mindset, with a track record of achieving business objectives and driving growth.
  • Organizational Skills: Proven ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Customer Service: Outstanding customer service skills, with a focus on delivering exceptional experiences for customers and franchisees.
  • Negotiation Skills: Proven negotiation skills to build strong relationships with franchisees, suppliers, and other stakeholders.
  • Microsoft Office: Proficient in Microsoft Office, including PowerPoint, Word, and Excel.
  • Experience: Minimum 3 years of experience in multi-unit retail operations, district/area management, store management, business planning, competitive analysis, and retail execution.
Benefits
  • Competitive Salary: $80,000 - $110,000 per annum, depending on experience.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
  • Professional Development: Opportunities for professional development and growth within the organization.