Help Desk Technician

4 weeks ago


Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time
Job Summary

We are seeking a skilled Help Desk Technician to join our team at Manjit S Gauba Professional Corporation. As a Help Desk Technician, you will be responsible for providing technical support to our users, troubleshooting computer issues, and implementing solutions. The ideal candidate will have a strong understanding of computer systems, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Respond to user inquiries and provide technical support via phone, email, or in-person
  • Troubleshoot and resolve computer issues, including hardware and software problems
  • Collaborate with other technical teams to resolve complex technical issues
  • Develop and maintain knowledge of computer systems, software, and hardware
  • Provide training and guidance to users on computer systems and software
Requirements
  • College diploma or equivalent in a related field
  • 1-2 years of experience in a help desk or technical support role
  • Strong understanding of computer systems, software, and hardware
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Free parking available

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