Help Desk Technical Agent

5 months ago


Sherwood Park, Canada Global Studios Inc Full time

Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: Experience an asset
- or equivalent experience
**Work setting**:

- Willing to relocate
- Help desk
- Consulting firm
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Supervision**:

- 1 to 2 people
**Computer and technology knowledge**:

- Android
- MAC
- Networking software
- Networking hardware
- Intranet
- Internet
- Servers
- Multimedia software
- Word processing software
**Security and safety**:

- Basic security clearance
- Criminal record check
**Transportation/travel information**:

- Own transportation
- Valid driver's licence
- Public transportation is available
**Work conditions and physical capabilities**:

- Fast-paced environment
- Attention to detail
- Sitting
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- What is the highest level of study you have completed?
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
**Other benefits**:

- Free parking available
- On-site amenities
- Parking available


  • Help Desk Specialist

    4 weeks ago


    Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

    Job Summary: We are seeking a skilled Help Desk Specialist to join our team at Manjit S Gauba Professional Corporation. As a Help Desk Specialist, you will be responsible for providing technical support to our clients, troubleshooting computer issues, and providing training to users.Key Responsibilities:Respond to user inquiries and resolve technical issues...

  • Help Desk Technician

    4 weeks ago


    Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to join our team at Manjit S Gauba Professional Corporation. As a Help Desk Technician, you will be responsible for providing technical support to our users, troubleshooting computer issues, and implementing solutions. The ideal candidate will have a strong understanding of computer systems, excellent...

  • Help Desk Technician

    4 weeks ago


    Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

    We are seeking a skilled Help Desk Technician to join our team at Manjit S Gauba Professional Corporation. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting computer issues, and implementing solutions. Your excellent communication skills and ability to work in a team environment will be...

  • Front Desk Agent

    5 months ago


    Sherwood Park, Canada Clarion Hotel Sherwood Park Full time

    The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great...


  • Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

    At Manjit S Gauba Professional Corporation, we are seeking a skilled Help Desk Support Specialist to join our team. This permanent position offers a competitive salary of $45,000 - $55,000 per year, depending on experience.About the RoleThe successful candidate will be responsible for providing technical support to users experiencing difficulties with...


  • Sherwood Park, Canada Kishore Chowdhury - Desjardins Insurance Agent Full time

    **Life Insurance representative - Desjardins Insurance Agent Team Member**: Location: Sherwood Park, AB Type: Full Time, Permanent **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping...

  • Front Desk Agent

    6 months ago


    Manning Park, Canada Manning Park Resort Full time

    Do you love exploring and playing in the outdoors, making new friends, hanging around the campfire, canoeing, kayaking, stand up paddle boarding, snowboarding, skiing, and snowshoeing? Well, we have that, and more. Manning Park Resort is a year-round resort located between Hope and Princeton, BC. If you are ready to leave the hustle and bustle of city life,...


  • Sherwood Park, Alberta, Canada TREHAN & COMPANY Full time

    TREHAN & COMPANY is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for our clients.Key Responsibilities:Greeting and Directing: Greet clients and visitors,...


  • Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

    We are seeking a skilled Technical Support Specialist to join our team at Manjit S Gauba Professional Corporation. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients. Your primary focus will be on resolving user difficulties with computer systems, consulting technical manuals and user...


  • Madeira Park, Canada Painted Boat Resort Spa & Marina Full time

    **Guest Services Front Desk Agent**: We are currently hiring for a Full or Part-time position, working as part of our awesome Guest Services Team on the Front Desk! Painted Boat Resort Spa & Marina is a unique, boutique style property, where a Guest Service Agent must be a multi-functional individual who is driven to always exceed our guests’ expectations...

  • Guest Service Agent

    6 months ago


    Sherwood Park, Canada Sandman Hotel Group Full time

    First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and...


  • Sherwood Park, Canada First Canadian Insurance Corporation Full time

    First Canadian is a national organization and we are experiencing unprecedented growth! We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their...


  • Sherwood Park, Canada First Canadian Insurance Corporation Full time

    First Canadian is a national organization and we are experiencing unprecedented growth! We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their...


  • Sherwood Park, Canada Streamline I.T. Solutions Inc Full time

    Managing network infrastructure and implementation, including monitoring of network traffic and server optimization. - Setup active directory users, knowledge of security groups, and group policy. - Network administration and maintenance of local area network services such as firewalls, switches, and other devices. - Maintenance of hardware and software...


  • Sherwood Park, Canada Streamline I.T. Solutions Inc Full time

    Managing network infrastructure and implementation, including monitoring of network traffic and server optimization. - Setup active directory users, knowledge of security groups, and group policy. - Network administration and maintenance of local area network services such as firewalls, switches, and other devices. - Maintenance of hardware and software...


  • Sherwood Park, Canada Streamline I.T. Solutions Inc Full time

    Managing network infrastructure and implementation, including monitoring of network traffic and server optimization. - Setup active directory users, knowledge of security groups, and group policy. - Network administration and maintenance of local area network services such as firewalls, switches, and other devices. - Maintenance of hardware and software...

  • Seasonal Help

    5 months ago


    Sherwood Park, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...


  • Sherwood Park, Alberta, Canada Beauty villa spa & Academy Full time

    About Beauty Villa Spa & AcademyAt Beauty Villa Spa & Academy, we pride ourselves on providing exceptional service to our clients and patients. As a front desk administrator, you will play a crucial role in ensuring that every guest has an outstanding experience with us.Salary InformationWe offer a competitive salary of $40,000 - $45,000 per annum, depending...

  • Real Estate Agent

    5 months ago


    Sherwood Park, Canada RJ Homes Full time

    Are you a licensed real estate agent of a minimum of at least 1 year experience and finding it challenging to generate enough leads? Are you ready to take your real estate career to exhilarating new heights? Look no further. Our team is looking for self-motivated, ambitious sales associates to join us. We want to help you build your career. We support each...


  • Sherwood Park, Alberta, Canada CB Canada Full time

    **Business Systems Analyst Opportunity**We are seeking a skilled Business Systems Analyst to join our team at CB Canada. As a Business Systems Analyst, you will play a crucial role in augmenting our Enterprise Service Management (ESM) team as we replace our existing Case Management and Customer Service platform.**Key Responsibilities**Establish service desk...