Help Desk Support Specialist

22 hours ago


Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

At Manjit S Gauba Professional Corporation, we are seeking a skilled Help Desk Support Specialist to join our team. This permanent position offers a competitive salary of $45,000 - $55,000 per year, depending on experience.

About the Role

The successful candidate will be responsible for providing technical support to users experiencing difficulties with computer systems, applications, and network issues. They will consult user guides, technical manuals, and other documents to research and implement solutions, provide advice and training to users in response to identified difficulties, and collect, organize, and maintain a problems and solutions log for use by other technical support analysts.

We value teamwork and communication skills, as well as problem-solving abilities and attention to detail. If you have previous experience in this field and are a team player, we encourage you to apply.

Benefits

This position offers free parking and a work term of 40 hours per week. The work language is English, and the salary is paid bi-weekly. We offer a supportive and inclusive work environment and opportunities for professional growth and development.


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