Help Desk Specialist

3 weeks ago


Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

Job Summary: We are seeking a skilled Help Desk Specialist to join our team at Manjit S Gauba Professional Corporation. As a Help Desk Specialist, you will be responsible for providing technical support to our clients, troubleshooting computer issues, and providing training to users.

Key Responsibilities:

  • Respond to user inquiries and resolve technical issues in a timely and professional manner.
  • Provide training and guidance to users on computer systems and software.
  • Collaborate with the technical team to resolve complex technical issues.
  • Document and maintain a problems and solutions log for future reference.

Requirements:

  • College diploma or equivalent in a related field.
  • 1-2 years of experience in a help desk or technical support role.
  • Excellent communication and problem-solving skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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