Help Desk Specialist
3 weeks ago
Job Summary: We are seeking a skilled Help Desk Specialist to join our team at Manjit S Gauba Professional Corporation. As a Help Desk Specialist, you will be responsible for providing technical support to our clients, troubleshooting computer issues, and providing training to users.
Key Responsibilities:
- Respond to user inquiries and resolve technical issues in a timely and professional manner.
- Provide training and guidance to users on computer systems and software.
- Collaborate with the technical team to resolve complex technical issues.
- Document and maintain a problems and solutions log for future reference.
Requirements:
- College diploma or equivalent in a related field.
- 1-2 years of experience in a help desk or technical support role.
- Excellent communication and problem-solving skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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