Retail Shift Leader

21 hours ago


Kingston, Ontario, Canada Fire & Flower Full time
About Us:

Fire & Flower is a leading cannabis retailer with a passion for delivering exceptional customer experiences.

Job Overview:

The Shift Leader is a key member of our store team, responsible for ensuring seamless daily operations and providing top-notch customer service.

Key Responsibilities:

* Supervise and support store staff during assigned shifts
* Maintain store appearance and product presentation to company standards
* Act as a knowledge resource for team members
* Assist with cash management and administrative duties
* Escalate employee issues and customer complaints to store managers

Core Competencies:

* Strong knowledge of retail sales principles and practices
* Ability to learn and adapt to sales software quickly
* Proven data entry and typing skills
* Excellent organizational and time management skills
* Experience with cash management

Working Conditions:

* Manual dexterity required to use desktop computer and peripherals
* Overtime as required

At Fire & Flower, we're committed to fostering a diverse and inclusive work environment. We believe in empowering our team members to grow and succeed in their roles.

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