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Retail Operations Leader

2 months ago

Kingston, Ontario, Canada Reitmans Canada LtéeLtd Full time
Company Overview

At Reitmans Canada Ltée/Ltd, we are dedicated to crafting apparel that empowers individuals to express their unique style. Our commitment is to provide high-quality products that resonate with our community's desire for confidence and individuality. We aim to be a brand that not only follows trends but also prioritizes the needs of our customers, ensuring that every item is made with care and attention to detail.

Position Overview

As a Store Manager, you will collaborate closely with the District Manager to cultivate a store atmosphere that embraces inclusivity and fosters strong customer relationships. Your leadership will be pivotal in guiding the team to meet and exceed store objectives, including sales targets, recruitment, performance management, training, and team development. Your adaptability to various challenges and work environments will be essential for your success in this role.

Key Responsibilities
  1. Drive the store to meet company goals and key performance indicators.
  2. Ensure operational excellence by adhering to company policies, managing shrink/loss prevention, payroll, reporting, and scheduling.
  3. Recruit, mentor, and develop a team focused on sales, customer service, and fashion.
  4. Set the standard for customer engagement and ensure the team delivers an exceptional shopping experience that builds customer loyalty.
  5. Execute merchandising strategies while maintaining a clean, consistent, and inviting store environment that encourages shopping.
  6. Maintain open and effective communication with the District Manager.
Candidate Profile
Qualifications:
  1. A minimum of 3 years of leadership or supervisory experience in a customer-focused retail environment.
  2. Demonstrated ability to lead teams to achieve strong sales results.
  3. High School diploma or GED; post-secondary education is an asset.
  4. Ability to thrive in a fast-paced environment while committed to delivering an outstanding customer experience.
  5. Willingness to work evenings and weekends.
What We Offer:
Compensation: $48,000 - $60,000 (commensurate with experience)
  1. A comprehensive benefits package for full-time employees.
  2. Paid Time Off, including sick days, flexible days, and vacation for full-time employees.
  3. Additional perks include monthly bonus potential, opportunities for career advancement, and tuition reimbursement.
  4. Enjoy a 50% discount across all Reitmans (Canada) Limited brands.
  5. Generous Employee Referral Program.
We appreciate all applicants; however, only those selected for an interview will be contacted.