Lead Front Office Team Member

3 days ago


Whistler, British Columbia, Canada AccorHotel Full time

Accor Hotel Job Opportunity:


We are currently seeking a highly skilled and organized Lead Front Office Team Member to join our team.


About the Role:



  • As a Lead Front Office Team Member, you will be responsible for providing exceptional service to our guests, leading and training your team, and ensuring that all front office operations run smoothly.
  • You will handle guest concerns in a professional and timely manner, ensuring that every interaction is memorable and positive.
  • You will work closely with the Front Office Manager to ensure that service standards are met and exceeded, and that all front office colleagues are properly staffed and scheduled.

Requirements:



  • A degree or diploma in Hospitality Management is an asset, but not required. What's most important is your passion for delivering exceptional service and your ability to lead and motivate your team.
  • Previous experience in a similar leadership role is an advantage, but we are willing to train the right candidate.
  • You must have excellent communication and interpersonal skills, as well as strong problem-solving abilities and the ability to work well under pressure.

What We Offer:



  • Competitive salary range of $62,000 - $67,000 per year, based on previous experience and education.
  • Subsidized staff accommodation provided.
  • Complimentary meal in our staff cafeteria per shift.
  • Access to our Employee Travel Program with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide.
  • Hotel leisure benefits including Golf/Ski passes.

Working Conditions:


This is a full-time position, requiring a regular schedule and flexibility to meet the needs of our guests and team members.


Please note that this job requires a high level of energy and enthusiasm, as well as the ability to multitask and work well under pressure.


If you are a motivated and organized individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity


  • Front Office Manager

    1 month ago


    Whistler, British Columbia, Canada Executive Hotels Full time

    About Executive Hotels and ResortsExecutive Hotels and Resorts is a Vancouver-based privately owned hotel branding, management, and development company. With a rich 25-year history and a portfolio spanning seventeen properties across North America, we lead the way for full-service boutique and plaza hotels and resorts.Our Company CultureWe pride ourselves on...


  • Whistler, British Columbia, Canada Accor Full time

    Job SummaryWe are seeking a highly organized and results-driven Assistant Front Office Manager to join our team at Fairmont Chateau Whistler. As a key member of our Front Office team, you will be responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key ResponsibilitiesCoordinate Front...


  • Whistler, British Columbia, Canada Accor Full time

    Job Title: Assistant Front Office ManagerAt Fairmont Chateau Whistler, we are seeking a highly organized and results-driven Assistant Front Office Manager to join our team. As a key member of our Front Office department, you will be responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front...


  • Whistler, British Columbia, Canada Accor Full time

    Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Our hotel offers ski-in, ski-out convenience in the winter and an on-site championship golf course in the summer.We are Canada's year-round outdoor adventure destination and Whistler's largest conference resort...


  • Whistler, British Columbia, Canada Accor Full time

    Job Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...


  • Whistler, British Columbia, Canada Pinnacle International Hotels & Resort Inc. Full time

    Pinnacle International Hotels & Resort Inc. is seeking a skilled Front Desk Hotel Clerk to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include:Key Responsibilities:Registering arriving guests and assigning roomsProcessing group arrivals and...


  • Whistler, British Columbia, Canada Accor Full time

    Job SummaryWe are seeking a highly organized and results-oriented Assistant Front Office Manager to join our team at Fairmont Chateau Whistler. As a key member of the Front Office department, you will be responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key...


  • Whistler, British Columbia, Canada Accor Full time

    Job Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...


  • Whistler, British Columbia, Canada Accor Full time

    Job Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...


  • Whistler, British Columbia, Canada Accor Full time

    Job Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...


  • Whistler, British Columbia, Canada Pinnacle International Hotels & Resort Inc. Full time

    Pinnacle International Hotels & Resort Inc. is seeking a skilled Front Desk Hotel Clerk to join our team. As a Front Desk Hotel Clerk, you will be responsible for registering arriving guests and assigning rooms, processing group arrivals and departures, and taking, canceling, and changing room reservations. You will also provide information on hotel...


  • Whistler, British Columbia, Canada Crystal Lodge Full time

    Job SummaryWe are seeking a skilled and experienced Front Desk Operations Manager to join our team at Crystal Lodge. As a key member of our front office staff, you will be responsible for ensuring seamless check-in and check-out experiences for our guests, while also providing exceptional customer service.

  • Front Desk Associate

    4 weeks ago


    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:We're seeking a skilled Front Desk Agent to join our dynamic team at Four Seasons...


  • Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and a...


  • Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. We believe in creating a work environment that is collaborative, inclusive, and dedicated to excellence.About the role:We are seeking a skilled Overnight Front Desk Supervisor to join our team at Four...


  • Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by a passion for creating unforgettable experiences for our guests. With a commitment to excellence, we strive to deliver world-class service in every aspect of our operations.Salary:The estimated annual salary for this role is $42,000 - $49,000 CAD, depending...


  • Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. As a member of our team, you will be part of a dynamic and diverse group of individuals who share a passion for delivering unforgettable moments to our guests.About the Role:We are seeking a highly...


  • Whistler, British Columbia, Canada Toptable Group Full time

    Position: Server Assistant, Il Caminetto We are seeking a motivated and energetic Server Assistant to join our team at Il Caminetto. As a key member of our front-of-house team, you will provide exceptional customer service, work collaboratively with colleagues, and contribute to a warm and welcoming dining environment. Key responsibilities include: ...


  • Whistler, British Columbia, Canada Executive Hotels Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Executive Suites Hotel and Resort Squamish. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Hotel Services Lead

    7 days ago


    Whistler, British Columbia, Canada AccorHotel Full time

    Fairmont Gold Supervisor RoleAbout the Job:The Fairmont Gold Supervisor is a key member of our hotel team, responsible for delivering exceptional service to our guests. As a supervisor, you will oversee the Fairmont Gold attendants, ensuring they adhere to high standards and operating procedures.Main Responsibilities:Lead and supervise the Fairmont Gold...