Front Office Assistant Manager
4 weeks ago
We are seeking a highly organized and results-driven Assistant Front Office Manager to join our team at Fairmont Chateau Whistler. As a key member of our Front Office team, you will be responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.
Key Responsibilities- Coordinate Front Desk, Royal Service, and Security Departments to ensure a smooth operation and exceptional guest satisfaction.
- Maximize rooms revenue through the implementation of Revenue Management strategies and practices.
- Oversee group & tour business, reviewing and ensuring details of conference & tour resumes are met.
- Liaise with other departments to ensure the smooth management of operations, maintaining a close relationship with Housekeeping, Fairmont Gold, and Guest Services.
- Assign guest rooms to best meet guest needs and preferences, while monitoring inventory to assist in maximizing revenue.
- Develop and maintain the Fairmont Service Essentials for the Front Office & Royal Service.
- Monitor and provide feedback on monthly labour expenses.
- Support the Front Office Manager in yearly strategic planning, budgeting, and forecasting.
- Highly organized, results-oriented with the ability to be flexible and work well under pressure.
- Service-focused personality is essential.
- Previous experience in a similar leadership role is an asset.
- Prior experience working with Opera or a related system.
- Strong interpersonal and problem-solving abilities and the ability to lead by example.
- Subsidized staff accommodation provided.
- Complimentary meal in our staff cafeteria per shift.
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide.
- Hotel leisure benefits including Golf/Ski passes.
-
Assistant Front Office Manager
4 weeks ago
Whistler, British Columbia, Canada Accor Full timeJob Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...
-
Front Office Assistant Manager
4 weeks ago
Whistler, British Columbia, Canada Accor Full timeJob Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...
-
Assistant Front Office Manager
2 weeks ago
Whistler, British Columbia, Canada Accor Full timeJob SummaryWe are seeking a highly organized and results-oriented Assistant Front Office Manager to join our team at Fairmont Chateau Whistler. As a key member of the Front Office department, you will be responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key...
-
Front Office Operations Manager
4 weeks ago
Whistler, British Columbia, Canada Accor Full timeJob Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...
-
Front Office Operations Manager
4 weeks ago
Whistler, British Columbia, Canada Accor Full timeJob Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...
-
Front Office Operations Manager
4 days ago
Whistler, British Columbia, Canada Accor Full timeNestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Our hotel offers ski-in, ski-out convenience in the winter and an on-site championship golf course in the summer.We are Canada's year-round outdoor adventure destination and Whistler's largest conference resort...
-
Lead Front Office Team Member
5 days ago
Whistler, British Columbia, Canada AccorHotel Full timeAccor Hotel Job Opportunity:We are currently seeking a highly skilled and organized Lead Front Office Team Member to join our team.About the Role:As a Lead Front Office Team Member, you will be responsible for providing exceptional service to our guests, leading and training your team, and ensuring that all front office operations run smoothly.You will...
-
Front Desk Operations Manager
5 days ago
Whistler, British Columbia, Canada Crystal Lodge Full timeJob SummaryWe are seeking a skilled and experienced Front Desk Operations Manager to join our team at Crystal Lodge. As a key member of our front office staff, you will be responsible for ensuring seamless check-in and check-out experiences for our guests, while also providing exceptional customer service.
-
Front Desk Associate
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:We're seeking a skilled Front Desk Agent to join our dynamic team at Four Seasons...
-
Front-of-House Operations Manager
4 days ago
Whistler, British Columbia, Canada Toptable Group Full timeCompany Overview:Araxi, a renowned culinary cornerstone in Whistler Village, boasts an international reputation for excellence in food, wine, and hospitality. As an early pioneer of farm-to-table dining, Culinary Director James Walt's seasonally focused menus showcase the best of locally sourced ingredients.Job Summary:We are seeking a seasoned Assistant Bar...
-
Overnight Front Desk Supervisor
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. As a member of our team, you will be part of a dynamic and diverse group of individuals who share a passion for delivering unforgettable moments to our guests.About the Role:We are seeking a highly...
-
Front Desk Representative
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing personalized service and attention to detail.About the Role:We are seeking a skilled Front Desk Agent to...
-
Front Desk Operations Supervisor
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world are the catalysts behind our success, and we're always looking for talented individuals to join our ranks.About the Role:As our Overnight Front Desk Supervisor, you'll play a critical...
-
Overnight Front Desk Senior Coordinator
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. We believe in creating a work environment that is collaborative, inclusive, and dedicated to excellence.About the role:We are seeking a skilled Overnight Front Desk Supervisor to join our team at Four...
-
Hotel Operations Manager
1 month ago
Whistler, British Columbia, Canada Executive Hotels Full timeAbout Executive Hotels and ResortsExecutive Hotels and Resorts is a Vancouver-based privately owned hotel branding, management, and development company. With a rich 25-year history and a portfolio spanning seventeen properties across North America, we lead the way for full-service boutique and plaza hotels and resorts.Our company's primary business is the...
-
Overnight Front Desk Supervisor
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're seeking a skilled Overnight Front Desk Supervisor to join our dynamic team at Four Seasons Resort Whistler.About the Role:The Overnight Front...
-
Overnight Front Desk Supervisor
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're seeking a skilled Overnight Front Desk Supervisor to join our dynamic team at Four Seasons Resort Whistler.About the Role:The Overnight Front...
-
Front Desk Representative
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious amenities. As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their stay with us.About the Role:The Front Desk Agent is responsible for welcoming and registering...
-
Front Desk Representative
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing personalized service and attention to detail.About the Role:As a Front Desk Agent, you will be the first...
-
Assistant Food and Beverage Operations Manager
4 weeks ago
Whistler, British Columbia, Canada Marriott International Full timeJob SummaryAs a key member of our team, the Assistant Food and Beverage Operations Manager plays a vital role in ensuring the smooth operation of our food and beverage services. This position is responsible for assisting in the execution of all operations in the Front Office and Food and Beverage/Culinary or Engineering/Maintenance and Housekeeping...
