Territory Sales Professional

5 days ago

Calgary, Alberta, Canada Rinnai America Corp Full time
About the Role

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes "yank the tank" and convert to an efficient, endless supply of hot water.

We are seeking a skilled Territory Sales Manager to join our team in the Calgary, Alberta area. As a Territory Sales Manager, you will be responsible for creating and executing residential and commercial programs to expand Rinnai's market share in the region.

Key Responsibilities
  • Responsible for achieving sales targets, strategies, and tactics for the Rinnai assigned territory
  • Sales growth & development of the Rinnai Canada business portfolio.
  • Sales growth & development of Rinnai portfolio to Plumbing and Mechanical Contractors
  • Sales growth & development of Rinnai portfolio in sales channels such as: New Home Building, Commercial such as Development & Property Management and Sales Engineers.
  • Lead, Manage and/or support and/or assigned Distribution partners to ensure product assortment, sales growth, opportunities & issue resolutions with strong relationship building, communication and delivering sales objectives.
  • Provide product, sales and installation training as needed to Plumbing & Mechanical contractors and sales channels as identified above.
  • Conducts product knowledge training for all distributor sales (inside, outside, counter, and Showroom)
  • Implement and provide pricing, applicable discounts, advertising, and programs as approved by the National Sales Manager.
  • Travel efficiently in assigned Territory to deliver sales targets and market development responsibilities.
  • Quarterly review of progress and set achievement milestones
  • Define, plan, and execute highest probability RNC plumber, R&R plumber, and Commercial client alignment.
  • Create localized plumber conversion programs for each responsible MSA's.
  • Build and execute presentation data needed to move Builders and Plumbers from tanks to tankless
  • Maintain appropriate contact with distributors and sales outlets to support supply chain
  • Drive & Utilize Salesforce CRM to manage all sales activities.
  • Relationship building with strategic plumber partners and Regional RNC plumber management.
  • Monitor and analyze field sales reports, interpret results, and take corrective action to achieve sales targets.
  • Assist in the preparation of annual and monthly sales forecast and sales targets.
  • Conducts Commercial Jobsite Visits to assist in system commissioning.
  • Effectively resolve customer complaints
  • Use initiative in handling dealer problems, complaints, and warranty issues. Resolve problems in a timely manner.
  • Provide appropriate support in identifying and addressing field product performance/quality issues. This will include support in resolving escalated customer issues and interacting with Rinnai's Engineering group in gathering necessary information on potential product performance/quality issues.
  • Provide monthly a detailed account of all training, competitive intelligence, product requirements, and pertinent information as prescribed by Director of Sales and as outlined in the Market Summary Document Template.
  • General Regional administrative reporting
  • Quarterly Market Summaries
  • Timely T&E expense submission
  • Logs in training classes to meet Territory training metrics.
  • Manage all plumber contracts and programming.
  • Process workflows to resolve field related issues.
About You

We are looking for a highly motivated and experienced Territory Sales Manager with a strong background in sales leadership and management. The ideal candidate will have a proven track record of success in sales growth and development, as well as excellent communication and relationship-building skills.

The successful candidate will be able to work effectively in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously. Additionally, they will have a strong understanding of the construction products industry, including gas appliance applications.

If you are a results-driven sales professional with a passion for growth and development, we encourage you to apply for this exciting opportunity.

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