Technical Support Specialist

2 weeks ago

Victoria, British Columbia, Canada Blackman Support Services Ltd. Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. The successful candidate will provide technical assistance and support to our clients, ensuring they receive the best possible service.

Key Responsibilities
  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems, software, and hardware
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • 5+ years of experience in a technical support role
  • Strong knowledge of computer systems, software, and hardware
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong analytical and technical skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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