Technical Support Specialist
3 weeks ago
At Orbit Installations inc., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients. Your primary duties will include:
Key Responsibilities- Respond to clients experiencing difficulties with computer systems and provide timely and effective solutions.
- Consult technical manuals and other documents to research and implement solutions to complex technical issues.
- Provide advice and training to clients in response to identified difficulties.
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
- Provide business systems, network and Internet support to clients in response to identified difficulties.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Provide exceptional customer service.
As a Technical Support Specialist, you will have the opportunity to work with a variety of technical systems and develop your problem-solving skills. If you are a detail-oriented and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.
Requirements- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a technical support role.
- Permanent employment.
- English language proficiency.
- Ability to work 30 to 40 hours per week.
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