Account Growth Specialist
1 week ago
With Velixo, you can build financial, project, and other business reports in Excel with live ERP data in just a few minutes. This empowers businesses to make informed decisions quickly.
About the Role:
We are seeking an experienced Customer Success Manager to join our team. The ideal candidate is customer-centric, excelling at understanding client needs and committed to ensuring they achieve maximum value from our solutions and services.
The right candidate will use data-driven insights to optimize the customer experience, proactively identifying potential roadblocks and continuously seeking improvements in the customer journey. Excellent communication skills are necessary to clearly articulate complex ideas to both technical and non-technical stakeholders.
This individual will be focused on delivering solutions that drive success, whether assisting with technical issues or optimizing workflows.
- Develop and implement strategies to provide customers with a stellar experience through a combination of digital and traditional CSM approaches, helping them to realize the full value of Velixo.
- Maintain and enable new customers through the digital onboarding process, ensuring seamless integration and adoption of our solutions.
- Understand the customer experience for both high and low-touch users to deliver education resources such as training, knowledge base articles, video walkthroughs, and progress tracking.
- Implement & update the digital onboarding process and content for customers, help to increase user adoption & usage of Velixo.
- Support or respond to any account escalations, providing timely resolutions and escalating issues when necessary.
- Be one of the faces of Velixo in many of our customer/value added reseller webinars, video walkthroughs, and other digital communications.
- Monitor telemetry usage, account health gauges, and other relevant data to flag and connect with at-risk customers.
- Identify leads and collaborate with Sales and Services to share customer insights and growth opportunities.
Requirements:
- Bachelor's Degree or equivalent experience.
- 2+ years of work experience in a SaaS Customer Success or Customer Support role.
- Strong proficiency in the English Language - Multilingualism is a huge asset.
- Industry or business domain knowledge an asset (ERP / accounting / Microsoft Excel).
The estimated salary for this position is $80,000-$120,000 per year, based on industry standards and location considerations.
-
Account Growth Specialist
3 weeks ago
Montreal, Quebec, Canada GoMaterials Full timeDrive business growth and success with GoMaterials as an Account Growth Specialist. This role offers a unique blend of sales, customer service, and strategic planning to propel our company forward.Company OverviewGoMaterials is Montreal's fastest-growing startup revolutionizing landscape construction procurement. Our B2B marketplace has earned recognition as...
-
Account Growth Specialist II
3 weeks ago
Montreal, Quebec, Canada TD SYNNEX Full timeAbout the RoleWe are seeking a highly skilled Account Growth Specialist to join our team at TD SYNNEX. As an Account Growth Specialist, you will play a crucial role in driving revenue growth and profitability by managing specific accounts.Key Responsibilities:Manage Profit and Loss: Oversee the growth and profitability of your assigned territory, ensuring...
-
Key Account Growth Specialist
4 weeks ago
Montreal, Quebec, Canada Axalta Full timeJob OverviewAxalta is seeking a highly skilled Key Account Growth Specialist to join our team. This role will be responsible for driving business growth and retention through strategic account management, customer relationship building, and collaboration with internal stakeholders.About the RoleThe ideal candidate will have a strong background in sales and...
-
Enterprise Account Growth Specialist
1 week ago
Montreal, Quebec, Canada Beanfield Technologies Inc. Full timeAt Beanfield Technologies Inc., we are committed to building a robust fibre-optic network that connects communities.We are currently seeking an experienced Enterprise Account Growth Specialist to join our team in this exciting opportunity.Key Responsibilities:BUILDING RELATIONSHIPS WITH PROSPECTIVE CUSTOMERSQUANTIFYING NEW BUSINESS OPPORTUNITIES AND...
-
Strategic Account Growth Specialist
1 week ago
Montreal, Quebec, Canada Cision Global Full timeAt Cision Global, we empower individuals to make a meaningful impact. Our dynamic work environment fosters curiosity, collaboration, and innovation, allowing you to thrive and contribute significantly to the success of our clients.As a Strategic Account Growth Specialist, you will play a pivotal role in driving revenue growth through existing accounts across...
-
District Marketing Manager
3 weeks ago
Montreal, Quebec, Canada Aramark Full timeRole SummaryThe District Marketing Manager - Account Growth Specialist is responsible for driving business growth and improving customer satisfaction in multiple accounts within a defined district. This role requires a strong understanding of marketing principles and the ability to collaborate with cross-functional teams to develop and implement marketing...
-
Sales Growth Specialist
4 weeks ago
Montreal, Quebec, Canada TOMCO Group of Companies Full timeJob SummaryTOMCO Group of Companies is seeking a self-motivated Sales Growth Specialist to develop new business opportunities with existing accounts in the territory. This role requires a professional approach, strong prospecting and strategic sales skills, and the ability to target and pursue new and existing accounts proactively.About the RoleThis position...
-
Sales Growth Specialist
1 week ago
Montreal, Quebec, Canada TOMCO Group of Companies Full timeBusiness Development Role OverviewWe are seeking a highly motivated Sales Growth Specialist to join the TOMCO Group of Companies. This individual will be responsible for developing new business opportunities with existing accounts in the territory, focusing on strategic sales and prospecting skills.Salary InformationThe estimated annual salary for this role...
-
IT Portfolio Growth Specialist, Canada
1 week ago
Montreal, Quebec, Canada Wipro Technologies Full timeOverviewWipro Technologies is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful.A company recognized globally for its...
-
Account Growth Strategist
1 week ago
Montreal, Quebec, Canada Frank & Oak Inc. Full timeSenior Account Manager Job DescriptionWe are seeking an experienced Senior Account Manager to drive sales growth through strategic relationship-building and account planning. This key role will focus on developing and executing account strategies that align with our quarterly sales targets and business objectives.About the RoleBuild and maintain strong...
-
Senior Sales Growth Specialist
1 week ago
Montreal, Quebec, Canada Cision Ltd. Full timeCision Ltd. is a leading global provider of software and services for the media industry, empowering professionals to craft and amplify their stories across traditional, digital, and social media channels.We are currently seeking an experienced Sales Growth Specialist to join our team. The successful candidate will be responsible for driving sales growth in...
-
Sales Growth Specialist
1 week ago
Montreal, Quebec, Canada Beanfield Technologies Inc. Full timeAbout the RoleWe are seeking a highly motivated Sales Growth Specialist to join our Commercial Growth Sales Team at Beanfield Technologies Inc.This is a permanent, full-time position that offers a competitive base salary of $80,000 - $120,000 per year, plus commission bonus and comprehensive benefits package.Key ResponsibilitiesNurture relationships: Build...
-
National Account Growth Strategist
9 hours ago
Montreal, Quebec, Canada Red Bull Canada Full timeAbout Red Bull Convenience & Gas:We're a team that's passionate about delivering exceptional customer experiences and driving growth through innovative solutions. As an important member of our team, the Senior National Account Manager (Sr. NAM) plays a vital role in executing our sales strategy across national key account chains.Job Description:The Sr. NAM...
-
Accounting Specialist
1 month ago
Montreal, Quebec, Canada Randstad Full timeJob Requirements:We are seeking a skilled Accounting Specialist to join our team at {company}.The successful candidate will be responsible for maintaining accurate financial records, preparing and analyzing financial statements, and ensuring compliance with regulatory requirements.Key responsibilities include:Preparation of financial statements, including...
-
Account Growth Manager
1 week ago
Montreal, Quebec, Canada Heartland Coca-Cola Bottling Company, LLC Full timeAbout This OpportunityWe are seeking an Account Growth Manager to join our team at Heartland Coca-Cola Bottling Company, LLC.This role is responsible for driving growth in both wholesale and Food Service on Premise (FSOP) segments. In the first six months, you will focus on customer onboarding, project management, and execution of FSOP business strategies....
-
Senior Account Growth Manager
3 weeks ago
Montreal, Quebec, Canada Mondelēz International Full timeAbout this roleIn this key account manager position, you will be responsible for driving growth and profitability for Mondelēz International's portfolio with a large grocery key account.You will work closely with the customer business lead to develop and execute business plans and overall strategy to deliver results. Your goal is to leverage insights to...
-
Accounts Receivable Specialist
2 months ago
Montreal, Quebec, Canada Vacances Air Canada Air Canada Vacations Full timeJob Title: Accounts Receivable SpecialistJob Summary: We are seeking a highly skilled Accounts Receivable Specialist to join our team at Vacances Air Canada / Air Canada Vacations. As an Accounts Receivable Specialist, you will be responsible for reconciling, collecting, and following up on outstanding accounts in a pre-set period of time.Key...
-
Accounting Specialist
1 week ago
Montreal, Quebec, Canada Guillevin International Full timeWe are seeking an Accounting Specialist to join our team at Guillevin International in Montréal, Quebec.Job DescriptionThe Accounting Specialist will be responsible for the smooth operation of the Accounts Payable Department, reporting to the Supervisor - Profitability.Process and manage paper and computer invoices in EDI and electronic format.Resolve...
-
Enterprise Sales Growth Specialist
3 weeks ago
Montreal, Quebec, Canada Cision Full timeCision is a leading provider of cloud-based software solutions for the communications industry.As an Enterprise Sales Growth Specialist, you will be responsible for driving revenue growth through new business development within dormant accounts and leads.You will uncover customers' communication needs and onboard new clients with a subscription to Cision's...
-
Renewal and Growth Specialist
1 week ago
Montreal, Quebec, Canada Flexxco Construction Full timeAbout Flexxco ConstructionWe are a rapidly expanding residential renovation company based in Montreal, Quebec. Our team is dedicated to delivering exceptional renovation services to homeowners in the area.We are seeking a highly motivated and driven Renewal and Growth Specialist to join our team and contribute to our continued growth and success.