Administrative Support Specialist
3 weeks ago
Job Title: Administrative Support Specialist
About the Role:
We are seeking an experienced Administrative Support Specialist to join our team at MAPLE CREST INN. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team members, ensuring the smooth operation of our office.
Key Responsibilities:
- Arrange and coordinate seminars, conferences, and other events
- Coordinate the flow of information within the team
- Direct and control daily operations
- Evaluate daily operations
- Open and distribute mail and other materials
- Plan and organize daily operations
- Establish and implement policies and procedures
- Record and prepare minutes of meetings, seminars, and conferences
- Determine and establish office procedures and routines
- Plan, develop, and implement recruitment strategies
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics, and other information
- Oversee the preparation of reports
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Negotiate collective agreements on behalf of employers or workers
- Arrange travel, related itineraries, and make reservations
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms, and other documents
- Perform data entry
- Provide customer service
- Work with the marketing department to understand and communicate marketing messages to the field
- Maintain and manage digital database
- Perform basic bookkeeping tasks
- Consult with clients after sale to provide ongoing support
Personal Suitability:
- Ability to multitask
- Excellent oral communication
- Flexibility
- Organized
- Accurate
- Client focus
- Reliability
- Time management
- Adaptability
- Quick learner
- Work Term: Permanent
- Work Language: English
- Hours: 32 hours per week
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