Healthcare Support Specialist
2 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Team Assistant to provide administrative support for our Patient Services team. As a valued member of our team, you will play a key role in delivering prompt and effective customer service to our patients.
Key Responsibilities
- Provide administrative support services to Care Coordinators.
- Process new referrals, orders for services, supplies, and equipment.
- Process and assist in managing confidential patient records.
- Enter, update, and maintain patient data in our electronic database.
- Answer telephone inquiries from patients, families, and service providers.
- Provide back-up support to other positions as required.
Requirements
- College diploma in the health or social services field, or business/office administration preferred.
- 2+ years' related office experience.
- Ability to communicate effectively in English and French.
- Accurate keyboarding/data-entry skills.
- Proficient with database software, MS Word, and Excel.
- Excellent organizational skills and ability to work with minimal supervision.
- Advanced multi-tasking skills with the ability to meet performance and service goals.
- Exceptional interpersonal skills and ability to work as part of a team.
What We Offer
- Attractive comprehensive compensation packages and benefits.
- Valuable development opportunities.
- Membership in a world-class defined benefit pension plan.
About Us
We are Ontario Health atHome, a leading provider of home and community care services. We are committed to delivering responsive, accessible, and integrated care to our patients.
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