Healthcare Support Specialist

2 weeks ago


Kingston, Ontario, Canada Home and Community Care Support Services Full time

Job Summary

We are seeking a highly organized and detail-oriented Team Assistant to provide administrative support for our Patient Services team. As a valued member of our team, you will play a key role in delivering prompt and effective customer service to our patients.

Key Responsibilities

  • Provide administrative support services to Care Coordinators.
  • Process new referrals, orders for services, supplies, and equipment.
  • Process and assist in managing confidential patient records.
  • Enter, update, and maintain patient data in our electronic database.
  • Answer telephone inquiries from patients, families, and service providers.
  • Provide back-up support to other positions as required.

Requirements

  • College diploma in the health or social services field, or business/office administration preferred.
  • 2+ years' related office experience.
  • Ability to communicate effectively in English and French.
  • Accurate keyboarding/data-entry skills.
  • Proficient with database software, MS Word, and Excel.
  • Excellent organizational skills and ability to work with minimal supervision.
  • Advanced multi-tasking skills with the ability to meet performance and service goals.
  • Exceptional interpersonal skills and ability to work as part of a team.

What We Offer

  • Attractive comprehensive compensation packages and benefits.
  • Valuable development opportunities.
  • Membership in a world-class defined benefit pension plan.

About Us

We are Ontario Health atHome, a leading provider of home and community care services. We are committed to delivering responsive, accessible, and integrated care to our patients.



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