Healthcare Support Specialist
3 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our daily activities and providing exceptional customer service to our patients.
Key Responsibilities
- Provide administrative support services to Care Coordinators, including processing new referrals, orders, and patient records.
- Enter, update, and maintain patient data in our electronic database.
- Answer telephone inquiries from patients, families, and service providers, and refer callers as appropriate.
- Provide backup support to other positions as required.
Requirements
- A college diploma in the health or social services field, or business/office administration preferred.
- 2+ years' related office experience.
- Accurate keyboarding/data-entry skills.
- Proficient with database software, MS Word, and Excel.
- Excellent organizational skills and ability to work with minimal supervision.
- Advanced multi-tasking skills, with the ability to meet performance and service goals.
- Exceptional interpersonal skills and ability to work as part of a team.
- Excellent oral and written communication skills, including strong listening skills.
What We Offer
- Attractive comprehensive compensation packages and benefits.
- Valuable development opportunities.
- Membership in a world-class defined benefit pension plan.
About Us
We are Ontario Health atHome, a leading provider of home and community care support services. We are committed to delivering responsive, accessible, integrated, and patient-centered care to every person in Ontario.
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