Service Operations Manager

1 week ago


Castlegar, Canada Arch Staffing & Consulting Full time

Job Title:

Service Operations Manager - Gas Utility

About the Role:

We are seeking an experienced and motivated Service Operations Manager to join our team in British Columbia. As the Service Operations Manager, you will supervise and manage a team of Field Service Representatives responsible for the installation of gas meters for residential and small commercial customers.

Key Responsibilities:

  • Lead and manage a team of Field Service Representatives.
  • Assign and schedule work orders and ensure timely completion.
  • Monitor performance and provide regular feedback and coaching.
  • Conduct performance evaluations and implement improvement plans as needed.

Required Skills and Qualifications:

To be successful in this role, you will require strong leadership and management skills, excellent problem-solving and troubleshooting abilities, effective communication and interpersonal skills, and a high level of technical and mechanical aptitude. Additionally, you will need a Class B license for gas fitting valid in British Columbia and a valid driver's license with a clean abstract.

Compensation:

The salary range for this position is approximately $85,000 to $105,000 per year, commensurate with experience, plus benefits including health and dental insurance and opportunities for professional development and career advancement.



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