Food Service Operations Manager

4 weeks ago


Castlegar, Canada Boston Pizza Full time
About Boston Pizza

Boston Pizza is a leading restaurant brand in Canada, known for its high-quality food and exceptional service.

Salary: $45,000 - $60,000 per year

Based on industry standards and the job requirements, we estimate the annual salary to be around $52,500.

Job Description
  • We are seeking an experienced Food Service Supervisor to join our team at Boston Pizza. In this role, you will be responsible for overseeing the daily operations of our restaurant, including managing staff, maintaining quality control, and ensuring excellent customer service.
Required Skills and Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Work site environment: Noisy and odorous
  • Work setting: Restaurant environment
Responsibilities
  • Establish methods to meet work schedules and maintain productivity levels
  • Requisition food and kitchen supplies to ensure efficient inventory management
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Evaluate food and service quality to meet customer expectations
  • Maintain accurate records of stock, repairs, sales, and wastage
Work Conditions and Physical Capabilities
  • Fast-paced environment
  • Tight deadlines
  • Standing for extended periods
  • Walking
  • Attention to detail
Personal Suitability
  • Client focus: Providing excellent customer service and ensuring customer satisfaction
  • Efficient interpersonal skills: Communicating effectively with colleagues and customers
  • Excellent oral communication: Clear and concise communication with staff and customers
  • Flexibility: Adaptability to changing situations and priorities
  • Team player: Collaborating with colleagues to achieve common goals
Benefits
  • Health care plan: Comprehensive health benefits package
  • Permanent position: Opportunity to grow and develop within the company
  • 35 to 40 hours per week: Regular working hours with opportunities for overtime


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