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Administrative Support Specialist

2 months ago

Red Deer, Alberta, Canada Alberta Health Services Full time

Job Summary:

The Administrative Support III role at Alberta Health Services is a dynamic opportunity for a highly organized and detail-oriented individual to provide exceptional patient registration services in a fast-paced environment.

Key Responsibilities:

  • Ensure accurate and efficient patient registration processes for Emergency Department and Patient Registration areas.
  • Complete registration for Inpatient admissions, Ambulatory care, Outpatient, Diagnostic Imaging, and pre-Registration activities in Connect Care.
  • Process payments for uninsured services and supplies.
  • Exercise good judgment, initiative, and work with a high degree of independence, confidentiality, and accuracy.
  • Interact with patients, families, and healthcare teams in a positive and respectful manner.
  • Collaborate with the Health Information Management, Registration, Switchboard, and Patient Information Supervisor to achieve departmental goals.

Requirements:

  • Completion of Grade 12 or equivalent.
  • Medical office assistant or unit clerk program required (or other relevant post-secondary education considered).
  • Medical terminology certificate (or completion within 3 months of hire date).
  • Keyboarding skills of 40 wpm (corrected for errors).
  • Proven record of maintaining privacy with sensitive information and situations.
  • Strong interpersonal, communication, and teamwork skills.

Preferred Qualifications:

  • Internal candidates with Health Information Management or Patient Registration department experience.
  • Working knowledge of the Provincial Registration Standards.