Regional Office Operations Manager
4 weeks ago
POSITION SUMMARY
The Regional Office Operations Manager is responsible for overseeing and managing the day-to-day administrative operations of a Region/Division Office. This role acts as a key liaison between head office, consultants, and clients, ensuring seamless coordination and implementation of corporate initiatives.
DUTIES INCLUDE:
- Manage Human Resource complement:
- Recruitment, training, development, and performance management
- Coordination and implementation of corporate initiatives, policies, and procedures related to business processes, regulatory/risk management
- Oversee general office operations:
- Financial resource management, facilities maintenance, inventory control
- Region Office business processing and compliance/regulatory administration
- Provide support to Consultant Network:
- Orientation, training, general inquiries, procedures, sales support inventory
- Support local management in recruiting/licensing process, compliance, and regulatory requirements
QUALIFICATIONS:
- 4 years of office experience preferably in the Financial Services industry
- Post-secondary education in a business discipline and completion or enrollment in industry-recognized courses (e.g. IFIC, CFP) would be an asset
- Proven strengths in the areas of:
- Communication – Proficient in verbal and written communication
- Leadership – Efficient use of resources, recognition of contributions, fostering development of team
- Accountability – Ownership and responsibility of individual and team actions to achieve results
- Teamwork – Fosters an environment of cooperation and collaboration to achieve common goals
- Strong business/technical, interpersonal, time management, organizational, and relationship management skills
- Ability to work independently in a multitask environment with a diverse group of individuals
- Proficiency in PC capabilities including Microsoft Office Suite
KEY RESPONSIBILITIES:
- Develop and implement effective office operations strategies to ensure efficient and effective delivery of services
- Build and maintain strong relationships with consultants, clients, and internal stakeholders
- Provide guidance and support to consultants and clients on business processes and procedures
- Ensure compliance with regulatory requirements and industry standards
WHAT WE OFFER:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation and benefits package
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