Regional Operations Manager

3 weeks ago

Vancouver, British Columbia, Canada EightSix Network Full time

Job Description

Territory Manager Service & Operations

As a key member of the EightSix Network team, you will play a vital role in driving sustainable and profitable growth for our organization. Reporting directly to the Senior Manager Service Operations, you will be responsible for leading a team of 45 employees and overseeing the overall operating performance of your region.

Key Responsibilities:

  • Lead and be accountable for the overall operating performance of your region.
  • Champion the development, implementation, and sustainability of a regional vision and strategic plan.
  • Provide leadership to a large regional team with an emphasis on developing and maintaining a culture focused on people, customer service, and industry best practices.
  • Develop, monitor, and administer national operations programs within the region to ensure efficiency and profitability are achieved and maintained.
  • Collaborate with the national senior leadership team to identify industry trends and strategic growth opportunities for the region.
  • Drive the execution of sales strategies and plans with the region's Sales team.
  • Collaborate with the national senior leadership to identify and implement strategies to improve operational efficiencies, safety, and quality.
  • Champion our H&S initiatives and commitments throughout the region by leading by example and ensuring H&S remains a key top priority.
  • Achieve established KPIs and financial annual operating plan (AOP) objectives with a focus on top-line growth.
  • Execute the VHCS strategic business plan centered on sales growth, cost management, and people management.
  • Ensure customer service commitments and standards are upheld across the region.

Opportunities:

  • Recent leadership, organizational, and operational changes will require you to effectively lead and navigate the team through the challenges associated with transformational change.
  • The opportunity to create and drive a business vision and strategy, and mobilize a team towards a cultural shift focused on customer service, people, and growth.
  • The opportunity to be part of an organization that aims to build profitable and sustainable growth, while aligning and developing the best talents.
  • The opportunity to drive and support cost management efficiencies to reinvest in different aspects of our business (technology, image, innovation).

Requirements:

  • A Bachelor's degree in Business Administration or equivalent, combined with a minimum of 10 years of relevant experience, including 5 years in a management position within a sales, operations, and customer service-focused environment.
  • A proven track record in managing a sizeable profit center, with direct responsibility for Operations.
  • Experience in establishing and managing individual and team performance metrics.
  • A solid track record in leading and mobilizing sizeable teams, including experience in leading cultural change, as well as operational optimization change initiatives.

Competencies & Attributes:

  • Able to establish and maintain relationships with people at all levels; promotes a collaborative environment through diplomatic handling of situations.
  • Comfortable working and collaborating across an organization, and capable of leading through influence within a matrix structure.
  • A results-oriented leader, that clearly defines mutual expectations of self and others, and takes appropriate actions to ensure obligations are met. Strong at evaluating challenges and opportunities, plan strategies, and making decisions.
  • A strategic thinker with the ability to establish clear team direction but also able to balance the need for a hands-on and detailed approach to tactical implementation.
  • Motivates others and facilitates successful goal accomplishment by promoting a clear sense of purpose, inspiring a positive attitude to work, and a strong desire to succeed among team members.

Annual salary range: CAD $89,000.00 to CAD $120,000.00

Actual placement within the compensation range may vary depending on experience, skills, and other factors. Annual bonus based on performance and eligibility.

  • Regional Operations Manager

    4 weeks ago

    Vancouver, British Columbia, Canada Lordco Auto Parts Full time

    Regional Manager RoleLordco Auto Parts is seeking a highly skilled Regional Manager to lead our team of store managers and drive business growth. As a key member of our management team, you will be responsible for upholding company operational practices and customer service standards across your region. Your primary focus will be on building and guiding a...

  • Regional Operations Manager

    4 weeks ago

    Vancouver, British Columbia, Canada PHSA Full time

    Regional Operations ManagerBC CancerProvincial, BCThe Regional Operations Manager is responsible for providing leadership and direction for the management, utilization and risk management, and quality improvement for clinical operations in the Cancer Centre. The Manager provides leadership and promotes the philosophy and goals of the organization by applying...

  • Regional Operations Manager

    3 weeks ago

    Vancouver, British Columbia, Canada PHSA Full time

    Job SummaryThe Regional Operations Manager will provide leadership and direction for the management, utilization and risk management, and quality improvement for clinical operations in the Cancer Centre. This role will be responsible for promoting the philosophy and goals of the organization by applying and evaluating standards, policies, practices, and...

  • Regional Operations Manager

    2 weeks ago

    Greater Vancouver, British Columbia, British Columbia, Canada VitalAire Full time

    Air Liquide Home Healthcare (ALHHC) is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. We believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products,...

  • Regional Operations Manager

    7 days ago

    Vancouver, British Columbia, Canada DGA Careers Full time

    About the RoleWe are seeking a seasoned Regional Operations Manager to oversee the day-to-day activities of our branch office.Key ResponsibilitiesBranch Management: Directly responsible for managing all operational aspects of the branch, ensuring client satisfaction, and resolving claims in a timely manner.Leadership: Provide guidance and support to team...

  • Regional Office Operations Manager

    3 weeks ago

    Vancouver, British Columbia, Canada IG Wealth Management Full time

    Job SummaryThe Regional Office Operations Manager is responsible for overseeing and managing the day-to-day administrative operations of a Region/Division Office. This role acts as a key liaison between head office, consultants, and clients, ensuring seamless coordination and implementation of corporate initiatives.Key ResponsibilitiesManage a human resource...

  • Regional Manager

    4 weeks ago

    Vancouver, British Columbia, Canada Lordco Auto Parts Full time

    Regional Manager Job DescriptionAt Lordco Auto Parts, we are seeking a highly skilled Regional Manager to join our team. As a Regional Manager, you will be responsible for leading and managing a team of store managers to achieve high levels of customer service and business results.Key Responsibilities:Build, guide, train, and develop a motivated team to...

  • Senior Regional Operations Manager

    7 days ago

    Vancouver, British Columbia, Canada Nesbou Development Ltd Full time

    About Nesbou Development LtdWe are a leading development company seeking an experienced Senior Regional Operations Manager to oversee our regional operations.Salary and BenefitsThe estimated salary for this position is $120,000 - $180,000 per year, depending on experience.Job DescriptionThis is a permanent full-time role requiring 40 hours of work per week...

  • Regional Office Operations Manager

    4 weeks ago

    Vancouver, British Columbia, Canada IG Wealth Management Full time

    POSITION SUMMARYThe Regional Office Operations Manager is responsible for overseeing and managing the day-to-day administrative operations of a Region/Division Office. This role acts as a key liaison between head office, consultants, and clients, ensuring seamless coordination and implementation of corporate initiatives. Key aspects of the position include...

  • Regional Operations Director

    4 weeks ago

    Vancouver, British Columbia, Canada EightSix Network Full time

    Job Title: Regional Operations DirectorJob Summary:We are seeking a highly skilled Regional Operations Director to join our team at EightSix Network. As a key member of our leadership team, you will be responsible for driving sustainable and profitable growth for our region.Key Responsibilities:Lead and be accountable for the overall operating performance of...

  • Regional Operations Director

    2 weeks ago

    Vancouver, British Columbia, Canada EightSix Network Full time

    Territory Manager Service & OperationsAction-oriented leader to drive growth and profitability for the region, reporting directly to the Senior Manager Service Operations for VHCS. This individual will be an integral part of the National Leadership Team, comprised of other Territory Managers with a national presence.The Territory Manager will be responsible...

  • Senior Regional Operations Manager

    3 days ago

    Vancouver, British Columbia, Canada IG Wealth Management Full time

    Job DescriptionThe Senior Regional Operations Manager plays a pivotal role at IG Wealth Management, overseeing and managing the day-to-day administrative operations of our Region/Division Office.This position acts as a key liaison between head office, consultants, and clients, ensuring seamless coordination and implementation of corporate initiatives.Key...

  • Regional Operations Manager

    4 weeks ago

    Vancouver, British Columbia, Canada EightSix Network Full time

    Job Title: Regional Operations Manager - Territory LeadJob Summary:We are seeking a highly skilled Regional Operations Manager - Territory Lead to join our team at EightSix Network. As a key member of our leadership team, you will be responsible for driving sustainable and profitable growth for our region. You will lead a team of 45 employees and be based in...

  • Regional Operations Director

    4 weeks ago

    Vancouver, British Columbia, Canada EightSix Network Full time

    Job DescriptionTerritory Manager Service & OperationsAs a key member of the EightSix Network team, you will be responsible for driving sustainable and profitable growth for our region. You will lead a team of 45 employees and be accountable for the overall operating performance of your region.Key Responsibilities:Lead and be accountable for the overall...

  • Regional Operations Director

    4 weeks ago

    Vancouver, British Columbia, Canada EightSix Network Full time

    Job DescriptionTerritory Manager Service & OperationsAs a key member of the EightSix Network team, you will play a vital role in driving sustainable and profitable growth for our organization. Reporting directly to the Senior Manager Service Operations, you will be an integral part of the National Leadership Team, responsible for leading a team of 45...

  • Regional Office Operations Manager

    4 weeks ago

    Vancouver, British Columbia, Canada IG Wealth Management Full time

    POSITION SUMMARYThe Regional Office Operations Manager is responsible for overseeing and managing the day-to-day administrative operations of a Region/Division Office. This role acts as a key liaison between head office, consultants, and clients, ensuring seamless coordination and implementation of corporate initiatives.DUTIES INCLUDE:Manage Human Resource...

  • Regional Operations Manager

    2 weeks ago

    Vancouver, British Columbia, Canada PHSA Full time

    Job DescriptionManager, Clinical Services, Regional OperationsBC CancerProvincial, BCWe are seeking an experienced leader to provide strategic direction and management for clinical operations in the Cancer Centre. The ideal candidate will have a strong background in healthcare and leadership, with a focus on quality improvement and risk management.Key...

  • Regional Cafe Operations Manager

    4 weeks ago

    Vancouver, British Columbia, Canada Per se hospitality group Full time

    Job Title: Regional Cafe Operations ManagerAbout the Role:Per se hospitality group is seeking a highly skilled Regional Cafe Operations Manager to oversee the daily operations of our Italian-inspired cafes. As a key member of our team, you will be responsible for managing multiple locations, leading a team to peak performance, and ensuring exceptional guest...

  • Regional Operations Director

    2 days ago

    Vancouver, British Columbia, Canada Alvéole Full time

    About the RoleAs a Regional Operations Director, you will be responsible for overseeing Alvéole's operations in the North America West region. This is a full-time position that requires a results-driven and autonomous individual with strong analytical and problem-solving skills.ResponsibilitiesManage daily operations, budgets, and performance objectives for...

  • Regional Business Operations Manager

    2 days ago

    Vancouver, British Columbia, Canada Sport Chek Full time

    We are seeking an experienced professional to oversee business operations and support in training at Sport Chek. As a Regional Business Operations Manager, you will be responsible for leading recruitment/onboarding, developing talent, and labor planning to maximize profitability in our Service Shops.Key Responsibilities:Support general managers with...