Regional Office Operations Manager

2 weeks ago

Vancouver, British Columbia, Canada IG Wealth Management Full time

POSITION SUMMARY

The Regional Office Operations Manager is responsible for overseeing and managing the day-to-day administrative operations of a Region/Division Office. This role acts as a key liaison between head office, consultants, and clients, ensuring seamless coordination and implementation of corporate initiatives. Key aspects of the position include supervising a human resource complement, business processing, and compliance/regulatory requirements.

DUTIES INCLUDE:

  • Manage Human Resource complement: Recruitment, training, development, and performance management
  • Coordination and implementation of corporate initiatives, policies, and procedures related to business processes, regulatory/risk management
  • Oversee general office operations: Financial resource management, facilities maintenance, inventory control
  • Region Office business processing and compliance/regulatory administration
  • Provide support to Consultant Network including orientation, training, general inquiries, procedures, sales support inventory
  • Support local management in recruiting/licensing process, compliance, and regulatory requirements

QUALIFICATIONS:

  • 4 years of office experience preferably in the Financial Services industry
  • Post-secondary education in a business discipline and completion or enrollment in industry recognized courses (e.g. IFIC, CFP) would be an asset
  • Proven strengths in the areas of: Communication – Proficient in verbal and written communication Leadership – Efficient use of resources, recognition of contributions, fostering development of team Accountability – Ownership and responsibility of individual and team actions to achieve results Teamwork – Fosters an environment of cooperation and collaboration to achieve common goals Strong business/technical, interpersonal, time management, organizational, and relationship management skills Ability to work independently in a multitask environment with a diverse group of individuals Proficiency in PC capabilities including Microsoft Office Suite

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