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Bilingual Relationship Manager

2 months ago


Québec, Quebec, Canada EightSix Network Full time

Job Title

Bilingual Relationship Manager - Strategic Partnership

Job Summary

We are seeking a highly skilled Bilingual Relationship Manager to join our team. As a key member of our organization, you will be responsible for managing relationships with the SM Quebec Region, providing operational support to the business, and focusing on day-to-day issue management and adjudication.

Key Responsibilities

  • Represent the Quebec Region in strategic and tactical decisions for new and ongoing initiatives.
  • Share best practices and processes that CWMO are facilitating.
  • Act as the Quebec Region's first point of contact for any escalations.
  • Maintain the dashboard of CWMO metrics.
  • Reinforce centrally issued operations communications for the Quebec Region.
  • Host regular calls between regional leadership, branch management, and CWMO.
  • Develop and maintain partnerships with key internal partners.
  • Provide support with the implementation and documentation of operational processes and procedures.

Requirements

  • Must be fully bilingual in French and English.
  • University degree required.
  • 5+ years of relevant work experience.
  • Experience in an investment/brokerage operations environment is required.
  • Knowledge of Wealth Applications is an asset.
  • Project Management experience is an asset.

About Scotiabank

Scotiabank is a leading bank in the Americas. We help our customers, their families, and their communities achieve success through a broad range of advice, products, and services.