Customer Service Manager

4 days ago


Edmonton, Alberta, Canada Second Cup Full time

We are seeking a highly skilled Customer Service Manager to join our team at Second Cup. This is a permanent, 30-hour per week position that offers the opportunity to work in a fast-paced environment and make a real impact on customer satisfaction.

Job Description

The Customer Service Manager will be responsible for overseeing the daily operations of our food establishment, including supervising staff, managing inventory, and maintaining high standards of quality control. The ideal candidate will have excellent communication and interpersonal skills, with the ability to train and motivate staff to deliver exceptional customer service.

Required Skills and Qualifications
  • 1-2 years of experience in a similar role
  • Excellent leadership and communication skills
  • Able to work in a fast-paced environment
Benefits
  • Competitive salary: $45,000 - $55,000 per year
  • Opportunity for professional growth and development
  • Benefits package including health and dental insurance
Others

We value diversity and inclusion at Second Cup and welcome applications from all qualified candidates. We are committed to creating a welcoming work environment for persons with disabilities and providing equal opportunities for all employees.



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