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Customer Service Manager

3 months ago

Edmonton, Alberta, Canada Trusted Accounting & Tax Services Inc. Full time
Job Title: Customer Service Managing Supervisor

We are seeking a highly organized and detail-oriented Customer Service Managing Supervisor to join our team at Trusted Accounting & Tax Services Inc.

Key Responsibilities:
  • Direct and Control Daily Operations: Oversee the daily activities of our team, ensuring seamless execution of tasks and projects.
  • Evaluate Daily Operations: Conduct regular assessments to identify areas for improvement and implement changes to enhance efficiency.
  • Procure Merchandise: Source and acquire products for resale, ensuring timely delivery and quality standards.
  • Develop Marketing Strategies: Create and implement marketing plans to increase brand awareness and drive sales.
  • Plan Budgets and Monitor Revenues: Establish and manage budgets, tracking expenses and revenues to ensure financial stability.
  • Conduct Performance Reviews: Evaluate team members' performance, providing constructive feedback and coaching for growth.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years in a supervisory role.
  • Transportation: Public transportation is available.
  • Work Environment: Fast-paced environment with attention to detail required.
  • Personal Suitability: Organized and able to work independently.
Work Conditions:

Permanent position, 35 hours per week, with a focus on environmental sustainability.

Language of work: English.